Food Runner

About the role

Meridian Hills is a family country club home to 700+ membership families located in the heart of the Midwest. The Club is widely recognized as a premiere facility in Indiana whose tradition of distinguished membership provides exceptional social opportunities, amenities, grounds, and a gathering place year-around for the family.

General Summary: Provide food and beverage service to club members and guests.

Responsibilities

• Set up side station and perform assigned side (prep) work.
• Provide immediate attention to all members and guests upon seating.
• Ensure children are in the appropriate type of seat and are safe and secure.
• Distribute food and wine menus; answer questions.
• Fill glasses with ice water and suggest menu items.
• Ensure correct account numbers and names are given for billing.
• Efficiently serve food and drinks in a friendly and courteous manner, offer suggestions on daily specials and wine selections.
• Place orders with kitchen; inform cooks about any special cooking instructions.
• Assemble food on trays; procure items from each station as necessary.
• Serve meals, place dishes by courses in front of each person.
• Check back to ensure member and guest satisfaction; replenish water and butter as necessary.
• Remove soiled dishes.
• Clear tables after each course and reset them with appropriate silverware.
• Present dessert menus, suggest and serve dessert, coffee, and after-dinner drinks.
• Verify accuracy of prices, state and federal taxes, tips, and other charges.
• Keep dining room and bus station areas clean.
• Clear, clean, and reset tables that have been vacated.
• Advise supervisor of any complaints as soon as they occur.
• Perform clean-up and closing duties as assigned by manager.
• Attend pre-meal meetings.
• Turn in signed tip declaration form weekly.
• Thank members and guests; invite them to return.
• Consistently follow local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.
• Perform other appropriate duties assigned by Dining Room Manager or other management.

Qualifications

• Greet and acknowledge members and guests.
• Knowledgeable about the menu, buffet, and wine list.
• Ability to time the service of each course.
• Learn members’ names and their special preferences.
• Knowledge of wines and spirits.
• Knowledge of and ability to perform required role during emergency situations.
• Two years of comparable wait service experience preferred.
• Ability to read, write, and execute basic math skills.
• Food safety certification.
• Of legal age to serve alcoholic beverages.
• Alcoholic beverage certification.

Requirements

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
• Push, pull or lift up to 50 pounds.
• Continuous repetitive motions.
• Work in hot, humid, and noisy environment.