Food Runner

About the role

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry where the days and nights are fast-paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Responsibilities

• Greets guests and answers questions regarding food items that have been served.
• Ensures all courses are served promptly, including plated, buffet-style, or family-style events.
• Maintains a professional appearance, clean and well-groomed as per standards.
• Assists with breakdown of food expo line.
• Follows all policy and procedures according to company and department.
• Maintains all work areas (cleanliness and safety) throughout shift; responsible for closing duties according to department standards.
• Maintains the highest standards of professionalism to guests and coworkers.
• Works quickly and under minimum supervision.
• Lifts, carries, pulls, and pushes a maximum of 30 pounds.
• Requests stock and checks Expo line to monitor stock levels.
• Maintains cleanliness of workstation.
• Prepares Expo line for the following shift by completing opening and closing duties.
• Performs other duties as assigned.

Requirements

• Maintains excellent relations with coworkers.
• Communicates both verbally and in writing in English.
• Ability to focus and maintain attention to complete tasks despite frequent stressful, emergency, critical, or unusual interruptions.
• Interacts in a courteous, professional, and rapid manner with all guests and staff.
• Responds quickly to all guest or staff requests.
• Performs a variety of duties, often changing from one task to another without loss of efficiency or composure.
• Must be able to stand and exert fast-paced mobility for periods of up to 4 hours in length.
• Must have a good sense of balance and be able to bend and kneel.
• Ability to be self-directed and make decisions.

Qualifications

• Equivalent to a high school education with knowledge of services and dining procedures is preferred.
• Must be 19 years of age to serve alcoholic beverages.

Skills

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.

Physical Demands

• Must be able to stand and exert fast-paced mobility for periods of up to 4 hours in length.
• Standing and walking occurs 95% of the time.

Benefits

Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Pay

Starting salary: $15 to $16 per hour