Food Prep Lead

About the Role

Store 2704045: 502 N Esplanade, Cuero, Texas 77954. Full‑time position.

Responsibilities

• Complies with company guidelines for maximizing sales, profitability and customer service by ensuring all grocery deliveries are accurate, stocked, attractively displayed and priced correctly.
• Completes build‑to’s for ordering/purchasing merchandise.
• Maintains inventory by checking in delivery, pricing items, stocking merchandise according to schematic.
• Deliveries are validated by verifying invoices; reviewing discrepancies with Store Manager; delivers outdated merchandise to Store Manager to ensure what the store is being charged verifies with what was delivered.
• Prepares displays by assembling, dating and price marking in‑store displays.
• Rotate food items, monitoring quality and freshness measures to protect our customers from illness.
• Monitor and maintain food preparation area and display cases to attract and retain customers.
• Assist training new associates (with an emphasis on excellent customer service) when necessary.
• Monitor and organize inventory to prevent being out of stock on an item a customer stopped in to purchase.
• Uses and coaches food service staff to use suggestive selling and other techniques to maximize sales.
• Makes price changes in accordance with Company and/or brand guidelines; places advertising and pricing signage inside or outside the facility including marquees, ceilings, walls and windows.
• Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner.
• Greets customers as they enter the area and thanks customers as they leave.
• Resolves or assists to resolve routine customer concerns within established guidelines.
• Reports to work on time and follows the dress and appearance code.
• Prepare and serve quality food and beverage to satisfy the needs of the customer.
• Facility Condition: Maintains safe and clean work environment by complying with procedures, rules and regulations.
• Sweeping and mopping or cleaning floors.