Food & Nutrition Associate Part Time - Day/Evenings

About the Role

Every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values—integrity, patient-centered, respect, accountability, and compassion—must guide what we do, as individuals and professionals, every day.

This role is responsible for all aspects of patient meal service, working closely with dietitians and ensuring meals align with clinical diet orders and patient needs.

Responsibilities

• Follow departmental infection control policies and procedures, including hand washing, personal hygiene, and uniform cleanliness.
• Collect patient meal selections at the bedside using CBORD software on a tablet computer, guiding patients based on diet restrictions.
• Exhibit exemplary customer service during interactions with patients, families, and hospital personnel, maintaining positive eye contact and responsiveness to patient needs.
• Maintain a pleasant and cheerful demeanor when answering phones or interacting with others, following guidelines for equipment use and care.
• Assemble patient trays in the main kitchen, ensuring accuracy and appearance, and deliver them using two patient identifiers for safety.
• Revisit patients after meals to address missing items or concerns and assist with meal preparation (e.g., opening packages, inserting straws, cutting meats).
• Pour coffee or hot water at the bedside as required.
• Collect soiled trays after mealtimes and return them to the dishroom for washing and sanitizing; assist in stripping trays and maintaining sanitation of meal service carts.
• Maintain accurate, confidential patient information and verify charges during end-of-day closing procedures.
• Handle diet requests from nursing units promptly, following departmental procedures.
• Participate in departmental meetings, education sessions, and staff development programs.
• Operate and maintain equipment safely according to department procedures.
• Accept schedule changes and additional assignments as necessary.
• Perform other duties as assigned.

Requirements

• High School Diploma or GED preferred.
• 2 years of prior cold food production experience in a healthcare setting or related experience.
• Excellent communication skills (verbal, reading, and writing) to follow instructions and interact with others.
• Strong customer service skills.
• Proficiency in basic mathematical skills for simple calculations.
• Ability to safely handle knives and meat slicers.

Physical Demands

• Daily physical activity, including standing and walking for more than 7 hours per shift (full-time or part-time).
• Ability to lift, push, or pull carts, pallets, food supplies, and disposable supplies (occasionally up to 50 pounds, frequently up to 30 pounds, and/or continuously up to 10 pounds).
• Moderate exposure to extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and loud noises; requires adherence to safety precautions and use of personal protective equipment (PPE).