Food Captain

Store 2746409: 5699 Miller Trunk Highway, Duluth, Minnesota 55811

Schedule

Full time, weekdays and weekend availability required.

Responsibilities

• Ensure all food operational execution in store is followed to maximize sales and reduce waste.
• Train, teach, and coach store associates on food execution, production, replenishment, ordering, organization, sanitization, and customer service.
• Serve as the go-to person in store for employees with questions related to food products and services.
• Plan and execute food sampling for employees and customers.
• Conduct and lead in-store training for store employees and operation teams on all new Foodservice programs, modeling an established train-the-trainer program.
• Follow up with and conduct refresher training activities for store employees as needed.
• Ensure foodservice areas are stocked and food is rotated using the FIFO (First In, First Out) method.
• Display food items using the current Planogram provided by your Business Unit.
• Order or assist in ordering food products to lower Out Of Stocks and improve shrink.
• Monitor shrink while improving sales to maximize foodservice profit.
• Identify, suggest, train, and continuously collaborate with BUQAS training personnel to ensure manager and store employee Foodservice training programs are delivered.
• Follow food safety practices and procedures.
• Conduct needs analysis and provide recommended actions based on BUQAS visits.
• Operate within budgeted expectations.

Requirements

• High school diploma or equivalent.
• Education/instructional or equivalent retail training experience.
• Leading or supervisory experience desired.
• Minimum 2 years of experience working in Fast Moving Consumer Goods retail and/or Foodservice industry.
• Experience in training, leadership, and team building.
• Skills in collaboration, cooperation, communication, and organization.
• Food Manager Certification (approved certifications include ServSafe and NRFSPS).
• Strong communication skills in English, both verbal and written. French skills required in Quebec Provinces.
• Customer service-oriented with excellent customer service skills.
• Ability to consistently deliver within deadlines.
• Effectively communicate (written and oral) with customers, management, associates, and vendors.

Pay

$15.00 to $19.00 per hour.