Food Captain

Accountabilities

• Serve as the food category expert in store to ensure all food operational execution is followed to maximize sales and reduce waste.
• Train, teach, and coach store associates on food execution, production, replenishment, ordering, organization, sanitization, and customer service.
• Act as the go-to person in store for employees with questions connected to food products and services.
• Plan and execute food sampling for employees and customers.
• Conduct and lead in-store training for store employees and operation teams on all new foodservice programs, modeling an established train-the-trainer program.
• Follow up with and conduct refresher training activities for store employees as needed.
• Ensure foodservice areas are stocked and food is rotated using the FIFO method of food rotation.
• Display food items using the current planogram provided by your business unit.
• Order or assist in ordering food products to lower out-of-stocks and improve shrink.
• Monitor shrink while improving sales to maximize foodservice profit.
• Identify, suggest, train, and continuously collaborate with BUQAS training personnel to ensure that the manager and store employee foodservice training programs are delivered.
• Ensure adherence to food safety practices and procedures.
• Conduct needs analysis and provide recommended actions based on BUQAS visits.
• Operate within budgeted expectations.

Education

• High school diploma or equivalent.
• Education/instructional or equivalent retail training experience.
• Leading or supervisory experience desired.

Experience

• Minimum 2 years of experience working in fast-moving consumer goods retail and/or the foodservice industry.
• Experience in training, leadership, and team building.
• Skills in collaboration, cooperation, communication, and organization.
• Food Manager Certification (e.g., ServSafe or NRFSP).
• Strong communication skills in English, both verbally and written.
• French language skills in Quebec provinces.
• Customer service-oriented with a focus on excellent customer service skills.
• Ability to consistently deliver within deadlines.
• Effective communication (written and oral) with customers, management, associates, and vendors.

Shift Availability: Days (Weekdays Only)

Time Type: Full time

Hiring Range: $15.00 to $19.00