Food Captain

Location: 1150 W Pacific Coast Hwy, Harbor City, California 90710

Responsibilities

• Food Category expert in store
• Ensures all food operational execution in store are followed to maximize sales and reduce waste.
• Train, teach and coach store associates on Food execution, production, replenishment, ordering, organization, sanitization and customer service
• Be the go-to person in store for employees with questions connected to food products and services
• Plan and execute food sampling for employees and customers
• Conduct and lead in‑store training for store employees and operation teams on all new Foodservice programs, modeling an established train‑the‑trainer program
• Follow up with and conduct refresher training activities for store employees as needed
• Ensure foodservice areas are stocked and food rotated using FIFO method of food rotation
• Food items are displayed using current Planogram provided by your Business Unit
• Order or assist in ordering the food products to lower Out‑Of‑Stocks and improve Shrink
• Monitor shrink while improving sales, to maximize foodservice profit
• Identify, suggest, train, and continuously collaborate with BUQAS training personnel, ensuring that manager and store employee Foodservice training programs are delivered
• Food safety practices and procedures
• Conduct needs analysis and provide recommended actions based on BUQAS visits
• Operate within budgeted expectations

Requirements

• High school diploma or equivalent
• Education/instructional, or equivalent retail training experience
• Leading or supervisory experience desired
• Minimum 2 years experience working in Fast Moving Consumer Goods retail and/or Foodservice industry
• Experience in training, leadership, team building

Skills

• Skills in collaboration, cooperation, communication and organization
• Food Manager Certification (approved certifications include ServSafe and NRFSP)
• Strong communication skills in English, both verbally and written; French skills an asset in Quebec provinces
• Customer service‑oriented with excellent customer service skills
• Ability to consistently deliver within deadlines
• Effective written and oral communication with customers, management, associates, and vendors

Pay

Hiring range: $20.44 to $23.19 per hour

Schedule

Flexible schedule – days, evenings, overnights and weekends; part‑time position