Food & Beverage Supervisor - Curveball Kitchen

About the role

Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey.

What You Will Have An Opportunity To Do

• Daily supervision of the food and beverage staff.
• Maintaining a courteous and efficient operation of the food and beverage assigned area to ensure complete guest satisfaction.
• Supervising staff in absence of Restaurant Manager.
• Aiding with on-going training to ensure standards are being met.
• Interacting positively with customers promoting hotel facilities and services.
• Resolving problems to the satisfaction of involved parties.
• Maintaining profitability of outlet to support hotel operations.
• Controlling payroll and equipment costs.
• Maintaining proper set-up of food and beverage area and enforcing uniform and grooming standards of all service personnel daily.
• Assisting in conducting daily “shift” meetings to keep staff informed of current promotions, daily specials, guest comments, daily events and pertinent memos.
• Ensuring all staff has completed daily checklists.
• Possibility to set-up and expedite all daily banquet functions.
• Reading and following recipes as they pertain to menu production.
• Memorizing all production specifications, food presentations, and cooking methods pertinent to menu production.
• Maintaining a clean and organized work area.
• Maintaining a sanitary environment consistent with the standards of local health department.

What You Will Be Doing

• Ability to perform all dining room positions including server, server assistant, and host.
• Open and close restaurant.
• Assist with on-going training to ensure standards are being met.
• Interact positively with customers promoting hotel facilities and services.
• Resolve problems to the satisfaction of involved parties.
• Maintain profitability of outlet to support hotel operations.
• Control payroll and equipment costs.
• Maintain proper set-up of food and beverage area and enforce uniform and grooming standards of all service personnel daily.
• Assist in conducting daily “shift” meetings to keep staff informed of current promotions, daily specials, guest comments, daily events and pertinent memos.
• Ensure all staff has completed daily checklists.
• Possibility to set-up and expedite all daily banquet functions.
• Read and follow recipes as they pertain to menu production.
• Memorize all production specifications, food presentations, and cooking methods pertinent to menu production.
• Maintain a clean and organized work area.
• Maintain a sanitary environment consistent with the standards of local health department.

Why OKANA

• Competitive wages.
• People-first culture.
• Health insurance.
• Retail savings.
• Growth opportunities.
• Paid time off.
• Festive environment.
• Perks & discounts.

About The Role

OKANA Resort & Indoor Waterpark is seeking a Food and Beverage Supervisor to join our team. This position is responsible for supervising the food and beverage staff, maintaining a courteous and efficient operation of the assigned area, ensuring complete guest satisfaction, and supporting hotel operations.

What are we looking for?

We are looking for individuals who:

• Have a high school diploma or equivalent.
• Have previous restaurant experience preferred.
• Have knowledge of Food and Beverage operations, including appropriate staffing levels, service equipment, and guest relations.
• Can communicate and fully comprehend guest requests, memos, and banquet event orders.
• Can work entire shift standing and moving about in restaurants and kitchen areas.
• Can read, write, and communicate effectively in English language.
• Can effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information, and resolve issues.
• Can read client orders, special requests, etc. from POS printer in English.

OKANA Resort is part of Pyramid Global Hospitality

Pyramid Global Hospitality is a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first. Pyramid Global Hospitality is an Equal Opportunity Employer.

Compensation

$20.00 per hour.

Note

This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. Compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications, and specific office location. This may differ in other locations due to cost of labor considerations.