Food & Beverage Supervisor

About the role

The Food & Beverage Supervisor position at the Shreveport Convention Center/Municipal Auditorium is an immediate opening for a leader in privately managed public assembly facilities. Key responsibilities include interviewing, training staff, managing budgets, maintaining equipment, and ensuring compliance with health and safety regulations.

Responsibilities

• Interview, train, and supervise F&B staff including captains, servers, bartenders, and concessions personnel.
• Assist in maintaining budgeted goals, ordering products, and managing par levels.
• Maintain equipment through cleaning and scheduled maintenance.
• Manage cash handling procedures.
• Design food service areas, concession signage, and displays.
• Ensure adherence to service requirements and inventory control procedures.
• Supervise part-time staff, contracted staff, and guests in concessions and catering areas.
• Monitor in-house events and address client requests, concerns, and problems.
• Attend relevant meetings and direct staff for proper cleaning techniques.
• Act as Department Manager or Manager on Duty for events, including banquets, backstage catering, and concessions.
• Conduct monthly inventory and manage labor costs.
• Perform other duties as assigned.

Requirements

• Minimum of 2 years' experience in Food and Beverage management, with catering management experience required.
• Proven track record of exceeding customer service and quality standards.
• Ability to pass background check and drug screen.
• Strong customer service orientation and team player attitude.
• Advanced oral and written communication skills.
• Consistent attention to detail and excellent organizational, planning, and inter-personal skills.
• Ability to work long and irregular hours, including weekends and holidays.
• Valid Louisiana Drivers License.
• Shreveport ABO Card, Louisiana Responsible Vendor Permit (LACT), and Serv-Safe Certification.

Qualifications

• Education: Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred.
• Computer Skills: Proficiency in Microsoft Office, ADP, Excel, and Word.