Food & Beverage Manager-In-Training

About the Company

HEI manages an unparalleled portfolio of leading full‑service branded hotels and luxury and lifestyle independent hotels across the United States. The company is recognized as an expert in upper‑upscale, luxury, and premium select‑serve hotels in urban, super‑suburban, and destination locations. HEI emphasizes that its greatest asset is its people and is committed to providing compensation, benefits, tools, training, and support that enable associates to excel. The organization values diversity and inclusion, encourages candidates who may not meet every listed requirement to apply, and actively welcomes U.S. military experience.

Overview

The Food and Beverage Manager‑in‑Training (MIT) Program is a fast‑track career development opportunity for recent college graduates. Over a 12‑month period, the F&B MIT will immerse themselves in all areas of the Food and Beverage discipline, gaining a foundation that prepares them for a long‑term career with HEI Hotels and Resorts.

Essential Duties and Responsibilities

• Shadow leaders within all Outlets, Banquets, and Culinary departments.
• Complete shifts in each position within the Outlets at the hotel and in the Banquets department.
• Consistently attend department meetings within the Food and Beverage discipline as well as any leadership meetings at the hotel.
• Become proficient with operating the PMS and all other systems used by F&B.
• Utilize labor management tools to schedule and control labor costs.
• Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.
• Understand steps of service for all meal periods.
• Ensure compliance with Food and Beverage Standard Operating Procedures and Policies.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job‑related duties as assigned.

Qualifications and Skills

• Recent or current graduate of a hospitality program preferred.
• Flexibility to relocate for placement after completion of the MIT program.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences, including supervisors, coworkers, and the public.

Benefits

• Medical, Dental, and Vision insurance (Anthem Blue Cross Blue Shield; EyeMed).
• Vacation, sick, and holiday time off.
• Pet insurance through the ASPCA.
• Supplemental, spousal, and child life insurance.
• Short‑ and long‑term disability plans.
• 401(k) Savings Plan with matching contributions.
• Discounts through the “YouDecide” program and Hotel Room Discount program.
• Specific details and eligibility vary by location and employment status.

Pay

Salary Range: $17.00 – $25.00 per hour (non‑tipped, service‑charge eligible: No; discretionary performance bonus eligible: No).