Food & Beverage Manager | Full-Time | Kansas Athletics Performance Dining
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
About the role
The Food & Beverage Manager at the University of Kansas Athletics is responsible for overseeing the daily operations of Performance Dining, ensuring exceptional guest service, efficient operations, and high-quality food and beverage offerings. This position manages front-of-house team members, maintains operational standards, supports inventory, and fosters a positive team environment. The Food & Beverage Manager works closely with leadership to deliver an outstanding guest experience while maintaining food safety, sanitation, and company standards.
Responsibilities
- Manage the day-to-day operations of Performance Dining, ensuring efficient and effective service.
- Lead, coach, manage, and motivate team members, including cashiers, hostesses, food service attendants, and support staff.
- Provide exceptional customer service by resolving guest concerns promptly and professionally.
- Monitor food and beverage quality, presentation, and consistency.
- Ensure compliance with all health, safety, sanitation, and food handling regulations.
- Handle scheduling, training, onboarding, and performance coaching of staff.
- Oversee opening, closing, and shift change procedures.
- Monitor labor costs and staffing levels to meet business demands.
- Ensure the dining hall is clean, organized, fully stocked, and visually appealing throughout each shift.
- Manage the preparation and execution of catering orders or special events as needed.
- Collaborate with culinary and management teams to improve operational efficiency and guest satisfaction.
- Enforce company policies, procedures, and service standards.
- Complete daily operational reports and communicate shift updates to management.
- Perform other duties as assigned.
Requirements
- High school diploma or GED required; associate or bachelor’s degree in hospitality, business, or a related field preferred.
- 3-5 years of food and beverage or hospitality experience, with at least 2 years in a management or leadership role.
- Experience in high-volume food service, café, coffee shop, or quick-service restaurant operations preferred.
- Strong leadership, organizational, and communication skills.
- Ability to lead by example and work effectively in a fast-paced environment.
- Basic computer skills and experience with point-of-sale (POS) systems.
- Knowledge of food safety and sanitation practices.
- Food Handler Certification required (or ability to obtain within required timeframe).
- Ability to stand and walk for extended periods.
- Ability to lift and carry heavy objects.
- Frequent bending, reaching, stooping, and lifting.
- Ability to work in a fast-paced environment with frequent guest interaction.
Benefits
- Health, Dental and Vision Insurance
- 401(k) Savings Plan with company matching
- Paid Time Off (vacation days, sick days, and 11 holidays)
Pay
Annual salary of $65,000