Food & Beverage Manager

Job Responsibilities

• Direct, train and mentor all associates.
• Prepare and serve food per menu and presentation specifications using various kitchen equipment.
• Ensure all Owner and brand directed standards, initiatives, perspectives and programs are implemented, followed and supported.
• Develop and maintain positive business relationships with all guests, vendors and other external partners.
• Conduct regular physical inspections to ensure all standards of excellence are being met.
• Answer inquiries pertaining to policies and services.
• Assign duties and shifts to associates and observe performance to ensure adherence to company policies and established operating procedures.
• Ensure proper shift coverage including covering meal breaks and call offs.
• Ensure proper cash and key control procedures are followed.
• Develop and institute new wine lists and cocktail menus for the Bar.
• Coordinate and participate in the development and implementation of food menus for breakfast service, Bar and Catering with the General Manager and the Event Sales department as needed.
• Ensure food quality and service standards are being maintained.
• Ensure proper food sanitation and food handling standards are being followed.
• Cook and prepare food items as required.
• Coordinate the details of each catering event such as number of persons expected, display space desired, and food service schedule with the appropriate management and staff.
• Ensure the proper set-up, break down and safe storage of all dining tables, service stations and bars for catering events.
• Ensure banquet rooms are set up according to event order and desires of group.
• Act as liaison between hotel and guest throughout catering events.
• Ensure proper tabulation of banquet checks and that checks are reviewed with guests.
• Attend staff meetings to discuss company policies and guest complaints, and to make recommendations to improve service and ensure more efficient operation.
• Monitor service by speaking with guests, reviewing guest satisfaction surveys and observing associates.
• Ensure effective departmental communication through logs, daily stand up meetings and monthly department meetings.
• Perform a variety of administrative tasks including maintaining an accurate inventory of supplies, maintaining department budget, processing department payroll, and handling any accounting and purchasing functions.
• Maintain up to date records and files.
• Ensure the cleanliness of the breakfast area, bar, catering and surrounding areas.

Job Requirements

• A self-motivated Food & Beverage Manager with a strong work ethic and a drive to exceed expectations.
• Excellent communication skills.
• 1 to 3 years related experience in food service management.
• Ace's degree (A. A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience.
• Solid organizational, time-management and prioritization skills.
• Exceptional customer service skills.

Benefits

• Excellent compensation packages, which may vary somewhat depending on location.
• $70,000 annually and up based on experience.
• Comprehensive benefit packages for full-time positions.
• Hotel room discounts at our locations around the globe.
• Discounts on food and beverages.
• Professional development and advancement opportunities.