Food and Beverage Team Member **(SUBSTITUTE/TEMPORARY)**

About the role

We are seeking a highly motivated and customer-oriented In Room Dining Team Member to join our team in Hudson Yards, NY.

Responsibilities

• Treat guests with courtesy and respect in a variety of situations.
• Show honesty and integrity, being mindful of personal hygiene and grooming.
• Adhere to hotel Health and Safety guidelines.
• Work under pressure and in a fast-paced environment.
• Communicate effectively with team members.
• Create positive guest experiences by anticipating needs.
• Prepare the food and beverage outlet for service.
• Ensure tables/trays are clean and set according to established standards.
• Stock all required supplies, condiments, etc. in a timely manner.
• Complete all other established "sidework" as required.
• Stock all guest room minibars according to daily assignments and hotel standards.
• Report damages or required repairs to the manager.
• Prepare guest room usage report for accurate billing.
• Ensure minibar service carts are properly stocked.
• Perform routine checks of inventory and validate expiration dates.
• Retrieve and store minibar inventory from the storeroom.
• Ensure all equipment used during the shift is properly maintained and stored.
• Have full knowledge of all menu items, garnishes, contents, and preparation methods.
• Have full knowledge of beverages and promotions.
• Absorb and provide accurate information about menu items and orders.
• Follow all established food safety and sanitation policies and procedures.
• Comply with all Work Rules, Safety Standards, and Standards of Conduct as set forth in the Employee Handbook.
• Work harmoniously and professionally with co-workers and supervisors.
• May be assigned other duties at the discretion of management.

Qualifications/Skills

• Satisfactory communication in English with guests, co-workers, and management.
• Attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness, and work with minimal supervision.
• Punctuality and reliable attendance.
• Professional attitude and verbiage in the workplace.
• Comfortable speaking with guests and effectively anticipating guest needs.
• A “Can Do, positive, Have Fun” attitude.
• Guest Services experience desirable.
• High School graduate or equivalent vocational training.
• Knowledge in POS systems, a plus.
• Flexible schedule (AM, PM, Overnight, Weekends & Holidays).