Food and Beverage Supervisor - Gavel Coffee Shop

Key Responsibilities

• Provide coaching and training to the barista team.
• Ensures all SOP’s are abided by on a daily basis.
• Ensure that our customers have positive interactions and are consistently served delicious coffee to our quality standards.
• Follows and directs the team on all service standards, merchandising and cleanliness standards.
• Prepare quality coffee and non-coffee beverages with the use of an espresso machine, pour over and other equipment as needed.
• Prepares food items according to recipes.
• Ensures guests are served quickly, courteously, and efficiently.
• Ensures that team members are trained on products at the shop and can discuss the
• Be proactive within the team to anticipate needs, prevent problems, and maintain smooth operations.
• Have clear and concise communication with the service and management team.
• Answer any questions that the guest may have concerning any items from the counter.
• Be a guide to the guest.
• Confirm that items are always stocked in the shop.

Qualifications

• Current Food Handler’s Card (within 30 days of Hire)
• RBS Training Required (within 30 days of Hire)
• 1 year of previous supervisor experience.
• Demonstrates the ability to lead by example, communicate effectively, and provide excellent customer service
• Basic computer skills are required.
• Must have attention to detail, the ability to multitask, and be well organized.
• Ability to excel in a fast-paced environment
• Team-oriented
• Initiative & follow through

Preferred Qualifications

• Needs to have previous hospitality experience.

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. For more information: auberge.com