Food and Beverage Supervisor, Boston Hub Food Hall

Delaware North's Patina Group is hiring a full-time or part-time Food and Beverage Supervisor to join our team at Boston Hub Food Hall in Boston, Massachusetts.

About the role

Lead daily operations and supervise team members across multiple Hub Hall food and beverage outlets, including Now Pouring, The Draft & Hencraft, Momosan by Morimoto, and future concepts, ensuring outstanding guest experiences, operational efficiency, and adherence to company standards.

Responsibilities

• Assign duties to scheduled team members and assist with training
• Investigate and resolve complaints regarding food quality, service, or accommodations
• Manage labor and profit loss
• Ensure proper cash handling and tip record-keeping for the shift
• Assist guests, stock shelves, count inventory, and perform cashier duties when necessary

Requirements

• Experience working in a restaurant required
• At least two years of supervisory experience and bartending experience
• Must be able to implement rules and direct employees
• Ability to anticipate and fulfill guest needs while thriving in a fast-paced environment
• Previous bartending experience highly preferred

Physical Requirements

• Constant standing, walking, bending, reaching, and repetitive motions
• Ability to lift stock up to 50 pounds occasionally
• May be required to work outdoors or in variable temperatures depending on the season

Schedule

• Days
• Evenings
• Holidays
• Monday through Friday
• Weekends
• Events

Pay

$25.00 - $27.00 / hour

Benefits

All team members receive:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive:

• Health, dental, and vision insurance
• 401(k) with company match
• Paid vacation days and holidays
• Paid parental bonding leave
• Employee assistance program
• Tuition and/or professional certification reimbursement

About Us

Delaware North is a leader in food service management, operating some of the busiest and most famous kitchens in the world. Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering unique paths to growth and success. With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places.