Jobs · Management · Georgia

Food and Beverage Operations Manager

Westin Hotels & Resorts · Atlanta, GA · 1 mo ago
On-siteManagement$68k–$84k/yrFull-time
We need to output HTML fragment with sections only where content exists. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have job summary, candidate profile (education/experience), core work activities (list of duties), additional responsibilities, pay range, schedule, location maybe. We must not repeat job title. No Job ID etc. Remove boilerplate like EEO, equal opportunity, etc. Also remove navigation, cookie, legal, duplicated lines, application instructions. Keep substantive info. We need to decide sections: - About the role: could be Job Summary (supervises daily F&B shift operation...). Use

About the role

then

with that summary. - Responsibilities: could combine Core Work Activities and Additional Responsibilities (list of duties). Use

  • for each duty. Might be long; we need to preserve all substantive info. Could list each bullet as separate
  • . But we need to avoid duplication. The core work activities list many items; additional responsibilities also list items. We'll combine them into one responsibilities section. - Requirements: maybe Education And Experience (candidate profile). Use

    Requirements

    then

    with education/experience details. - Qualifications: maybe not separate; but we could treat Requirements as qualifications. However we need to follow instruction: use headings only when posting has real specific content. We have education/experience; we could put under Requirements. Could also have Skills: maybe not explicit. Could skip. - Benefits: posting mentions Bonus Eligible: Y. That's a benefit. Also maybe other benefits not listed. So we can include Benefits section with Bonus Eligible: Y. - Pay: Pay Range: $68,000-$84,000 Annually. So include Pay section. - Schedule: ScheduleFull Time. Located Remotely?N. So schedule: Full Time, not remote. Include Schedule section. We also have location: 210 Peachtree St NW, Atlanta, Georgia, United States, 30303. Could be included maybe in About the role or a separate section? There's no heading for location; we could fold into About the role paragraph. We must not include Job ID, Job Category etc. So drop those. We must not include boilerplate like EEO, equal opportunity, etc. Remove those paragraphs. We must not include duplicated lines. We need to output only HTML fragment, no /, no markdown fences. Let's craft:

    About the role

    Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures. Manages day-to-day operations verifying that quality, standards and customer expectations are met daily. Maintains the operating budget and ensures standards and legal obligations are followed. Develops specific goals and plans to prioritize, organize, and accomplish work. Located at 210 Peachtree St NW, Atlanta, Georgia, 30303.

    Responsibilities

    • Assists in the ordering of Food and Beverage (F&B) supplies, cleaning supplies and uniforms.
    • Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards and procedures.
    • Supports and supervises an effective monthly self inspection program.
    • Operates all department equipment as necessary and reports malfunction.
    • Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.
    • Encourages and builds mutual trust, respect, and cooperation among team members.
    • Understands employee positions well enough to perform duties in employees' absence.
    • Develops specific goals and plans to prioritize, organize, and accomplish work.
    • Monitors and maintains the productivity level of employees.
    • Verifies that all team members/supervisors understand the brand specific philosophy.
    • Maintains the operating budget, and verifies that standards and legal obligations are followed.
    • Assists supervisors in understanding team members' ever changing needs and expectations, and how to exceed them.
    • Celebrates and fosters decisions that result in successes as well as failures.
    • Communicates areas that need attention to staff and follows up to verify understanding.
    • Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendations for improvements.
    • Establishes and maintains open, collaborative relationships with employees.
    • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork and passion for providing service.
    • Follows property specific second effort and recovery plan.
    • Stays readily available/approachable for all team members.
    • Demonstrates knowledge of the brand specific service culture.
    • Provides services that are above and beyond for customer satisfaction and retention.
    • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
    • Serves as a role model to demonstrate appropriate behaviors.
    • Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis.
    • Takes proactive approaches when dealing with guest concerns.
    • Sets a positive example for guest relations.
    • Stays readily available/approachable for all guests.
    • Reviews comment cards and guest satisfaction results with employees.
    • Responds in a timely manner to customer service department requests.
    • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
    • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
    • Analyzes information and evaluates results to choose the best solution and solve problems.
    • Performs hourly job function if necessary.
    • Extends professionalism and courtesy to team members at all times.
    • Comprehends budgets, operating statements and payroll progress report.
    • Performs other duties, as assigned, to meet business needs.

    Requirements

    High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

    Benefits

    Bonus eligible: Yes.

    Pay

    Pay range: $68,000–$84,000 annually.

    Schedule

    Full-time position; not remote.

    Check for any repeated content: We have "Develops specific goals and plans to prioritize, organize, and accomplish work." appears twice in core work activities list; we kept both? Actually we have it twice in the list (once early, once later). Should we deduplicate? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Duplicate lines are considered boilerplate? It says remove duplicated lines. So we should remove duplicate lines. Let's identify duplicates: In core work activities list we have "Develops specific goals and plans to prioritize, organize, and accomplish work." appears twice (once early, once later). Also "Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards and procedures." appears in Job Summary and also in core work activities list; but that's not duplicate within list? It's repeated across sections; but we might keep both as they appear in different contexts? The instruction says remove duplicated lines, likely meaning identical lines within the posting. The job summary line is similar but not exactly same? Job Summary: "Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures." Core work activity: "Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards and procedures." Slight difference (comma after procedures). Might be considered duplicate enough to remove? Safer to keep only one instance. Since we have responsibilities section, we can include that duty once. We'll keep it in responsibilities list and not repeat in About the role. Thus adjust About the role to not include that line. We'll rewrite About the role focusing on general supervisory role. Let's craft About the role: "Oversees daily Food and Beverage shift operations, ensuring compliance with policies, maintaining quality and budget, and developing goals to meet customer expectations. Located at 210 Peachtree St NW, Atlanta, Georgia, 30303." Now responsibilities list: include each duty without duplicates. Need to ensure we don't repeat the supervisory line. We'll include it once. Let's list duties from core work activities and additional responsibilities, removing duplicates. I'll compile a set: - Assists in the ordering of Food and Beverage (F&B) supplies, cleaning supplies and uniforms. - Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards and procedures. - Supports and supervises an effective monthly self inspection program. - Operates all department equipment as necessary and reports malfunction. - Supervises staffing levels to verify that guest service, operational needs, and financial objective are met. - Encourages and builds mutual trust, respect, and cooperation among team members. - Understands employee positions well enough to perform duties in employees' absence. - Develops specific goals and plans to prioritize, organize, and accomplish work. - Monitors and maintains the productivity level of employees. - Verifies that all team members/supervisors understand the brand specific philosophy. - Maintains the operating budget, and verifies that standards and legal obligations are followed. - Assists supervisors in understanding team members ever changing needs and expectations, and how to exceed them. - Celebrates and fosters decisions that result in successes as well as failures. - Communicates areas that need attention to staff and follows up to verify understanding. - Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements. - Establishes and maintains open, collaborative relationships with employees. - Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork and passion for providing service. - Follows property specific second effort and recovery plan. - Stays readily available/ approachable for all team members. - Demonstrates knowledge of the brand specific service culture. - Provides services that are above and beyond for customer satisfaction and retention. - Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. - Serves as a role model to demonstrate appropriate behaviors. - Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis. - Takes proactive approaches when dealing with guest concerns. - Sets a positive example for guest relations. - Stays readily available/ approachable for all guests. - Reviews comment cards and guest satisfaction result with employees. - Responds in a timely manner to customer service department request. - Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. - Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. - Analyzes information and evaluates results to choose the best solution and solve problems. - Performs hourly job function if necessary. - Extends professionalism and courtesy to team members at all times. - Comprehends budgets, operating statements and payroll progress report. - Performs other duties, as assigned, to meet business needs. Check for duplicates: "Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis." similar to earlier "Supervises daily F

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