Food and Beverage Operations Manager

About the role

We are seeking a dynamic and experienced Food & Beverage Operations Manager to lead and elevate our restaurant operations across the resort. This role is ideal for a hands-on leader who thrives in a fast-paced environment and is passionate about developing teams, delivering exceptional guest experiences, and driving business performance. As a key leader, you will collaborate with the Vice President of Great Eastern Purveyors, oversee multiple dining operations, coach and develop managers, and play a critical role in shaping innovative food and beverage offerings that appeal to both resort guests and the local community.

Responsibilities

• Lead and support restaurant managers across multiple locations, ensuring operational excellence
• Monitor performance metrics and implement strategies to drive revenue growth and cost control
• Oversee inventory management, purchasing, and product mix optimization
• Develop and execute staff training, leadership development, and performance management programs
• Partner with leadership on budgeting, forecasting, and long-term business planning
• Stay ahead of industry trends and introduce new products and concepts
• Ensure compliance with all safety, health, and ABC regulations
• Maintain a strong, visible presence in operations with a hands-on leadership approach
• Build relationships with vendors, partners, and the local community

Required Qualifications

• Excellent written and verbal communication skills
• Strong attention to detail and organizational skills
• Proficient computer skills (including but not limited to Microsoft Word, Excel, Outlook, and database applications)
• 3-5 Years of food and beverage management experience
• Understanding of ABC regulations
• Knowledgeable with adult beverages (beer, wine, and liquor)

Desired Qualifications

• Resort, hospitality, or tourism experience
• Industry-specific knowledge of operations including point of sale systems
• Virginia ABC Manager Certification (or ability to obtain)
• ServSafe Certification

Schedule

Flexible Schedule, operations-driven schedule including mornings, evenings, weekends, and holidays

Pay

Salary

Benefits

• Health, Dental, & Vision Insurance Available
• Paid Time Off (PTO) & Holidays
• ESOP (Employee Stock Ownership Plan)
• Employee Perks (discount on resort amenities, dining, retail, travel packages, and more)
• Professional Development & Internal Training Opportunities
• Leadership Growth & Career Advancement Paths