Food and Beverage Manager

About The Job

We are seeking a dedicated Food & Beverage Manager to join our team at The Seagate. This role is responsible for overseeing front-of-house operations across the resort’s dining outlets, ensuring seamless service and exceptional guest experiences.

What You Do

• Exceed service quality standards to enhance member satisfaction; promptly address member inquiries or issues, ensuring thorough follow-up and resolution.
• Lead hiring, training, and counseling of front-of-house food and beverage personnel, ensuring timely onboarding of new hires.
• Maintain control over budgeted beverage and labor costs, achieving projected operating revenues.
• Directly supervise restaurant, banquet, and beverage staff, ensuring adherence to policies and procedures.
• Develop and implement procedures to optimize departmental operations.
• Uphold departmental dress code and grooming standards.
• Manage cash handling responsibilities, including maintaining change banks and ensuring accurate daily deposits.
• Report safety hazards and emergencies, recommending improvements to enhance safety and prevent accidents.
• Enforce employee handbook rules and regulations consistently.
• Communicate effectively in a clear, grammatically correct, pleasant, and sincere manner.
• Understand and promptly fulfill requests with creativity and efficiency.
• Maintain an outgoing, friendly, and patient demeanor while handling multiple requests with accuracy and timeliness.
• Adhere to and promote The Seagate policies and exercise sound judgment at all times.
• Perform additional tasks and responsibilities as assigned.

What You Bring to the Table

• 3-5 years of experience in overall Food & Beverage operations.
• Prior hospitality industry experience is essential.
• High school diploma or equivalent required; bachelor’s degree preferred.
• Flexibility to work long hours, weekends, nights, and holidays as necessary.
• Ability to stand, walk for extended periods, and lift, carry, or push objects up to fifty pounds; capable of handling carts weighing up to 250 pounds.