Food and Beverage Hostess Brew Brothers

Responsibilities

• Greet guests, seat guests, rotate guests through server stations, manage wait times, side work, etc.
• Aid in Table Reset as needed per specifications established by management.
• Responsible, legal alcohol service, including checking Identification, correct orders per guest requests, refusing service of alcohol to intoxicated guests, notification of supervisor of potential issues, etc.
• Follow steps of service to meet minimum guest expectations in quality, quantity, friendliness and courtesy in a restaurant environment.
• Maintain standards of sanitation and cleanliness of bar.
• Ensure that bar and equipment are in good working order and that the work area is clean and hazard-free.
• Notify supervisor immediately if bar and equipment are not in good, safe working order.

Qualifications

• High School Diploma or GED required.
• One (1) year experience in the Food & Beverage Service Industry as a Restaurant Host/Hostess or similar position is preferred.
• Fast-paced service, excellent customer service skills, and the ability to read, write, speak, and understand English, distinguish letters, numbers, and symbols, and be involved in daily professional communication with co-workers and guests.
• Math skills and the ability to multi-task, basic food, beverage knowledge, such as (fluid measurements, size, shape, color, glassware, and garnish, flavor, price, portion size, preparation timing etc.) as defined by hiring management.
• Familiarity with seating charts, dining room seating plans, knowledge or experience with digital seating systems is preferred.
• Must be able to demonstrate and ensure that daily work performed is conducted within HACCP guidelines.
• Required to comply with safe and hazard free work environment practices stipulated in Horseshoe Indianapolis, County/State/Federal Department of Health and OSHA policies, proceduresand regulations.
• Position requires employee to be certified in Serve Safe Food Sanitation, Serve Safe Alcohol Awareness, and Indiana State approve Alcohol Training.
• Hold an Indiana ATC (Alcohol & Tobacco Commission) License.
• Scheduling flexibility, may be required to work weekends, holidays, overnight, or overtime, based upon scheduling and business needs.