FOH Team Lead

Responsibilities

• Support daily operations of the bar and service areas, including product control, quality assurance, and guest engagement.
• Assist in organizing and supervising shifts to maintain smooth service flow.
• Provide on-the-floor leadership, coaching, and training to team members.
• Build strong relationships with guests, ensuring prompt, professional, and friendly service.
• Ensure compliance with all health, safety, and sanitation standards.
• Communicate effectively between guests, staff, supervisors, and management.
• Identify and resolve guest concerns quickly and professionally.
• Maintain inventory and assist with product control as needed.
• Perform additional duties or projects as assigned by management.

Qualifications

• Previous supervisory or team lead experience in hospitality preferred.
• Strong communication and interpersonal skills with the ability to lead by example.
• Able to work in a fast-paced, high-energy environment.
• Excellent organizational and problem-solving skills.
• Familiarity with sanitation and safety procedures.
• Flexible schedule including days, nights, weekends, and holidays.
• Ability to lift and carry up to 50 pounds and stand or walk for extended periods.
• A high school diploma or equivalent required.