FOH Server/Cashier NO LATE NIGHTS

About the role

The FOH Server/Cashier may work in the capacity of Cashier, Expeditor, and/or Greeter. The FOH Server/Cashier maintains consistent customer service focus always showing pride of ownership and a sense of urgency to delight the Guest.

Responsibilities

• Enthusiastically greets Guests with a warm, genuine welcome.
• Consistently follows high standards of service.
• Demonstrates strong comprehension of menu including recipes, allergens, and dietary restriction workarounds.
• Processes Guest orders in person or by telephone using the POS, handle cash and credit/debit card transactions with accuracy while upholding register dialogue.
• Follows all cash handling procedures, including fraud protection, and properly assigns and checks out drawers as required.
• Presents food to Guests, circulates dining room for service opportunities, pre-busses, and busses tables, and greets Guests who are walking into the restaurant, standing in line, or exiting the restaurant.
• Maintains clean floors, busses, and washes dishes, cleans and restocks bathrooms, wipes windows.
• Maintains the overall cleanliness of the restaurant.
• Processes Guest orders at the register, simultaneously pour beverages, answers questions about our menu, and keep the front counter area clean and organized.
• Restock the ice bin, dry clean tumblers, and glassware.
• Communicates regularly and consistently with Guests and employees working in other stations (BOH and FOH) to optimize service levels.
• Other tasks as assigned.

Requirements

A minimum of 6 months experience as a Cashier in a hospitality or retail environment.

Qualifications

Current Food Handlers Card or ServSafe Certificate.

Skills

• Strong customer service personality and skills
• Ability to remain calm under pressure in a fast-paced environment
• Reliable transportation and ability to arrive at work on time and maintain a positive attendance record
• Good communication, organization, and interpersonal skills to establish and maintain effective working relationships with co-workers

Schedule

Ability to work a flexible schedule, including weekends, holidays, and evenings.