FOH Server/Cashier NO LATE NIGHTS

About the role

The FOH Server/Cashier may work in the capacity of Cashier, Expeditor, and/or Greeter. The position focuses on maintaining consistent customer service, adhering to high standards of service, and demonstrating strong comprehension of the menu, including recipes, allergens, and dietary restriction workarounds.

Responsibilities

• Greet Guests with a warm, genuine welcome.
• Follow high standards of service.
• Process Guest orders in person or by telephone using the POS system.
• Handle cash and credit/debit card transactions with accuracy.
• Follow cash handling procedures, including fraud protection, and properly assign and check out drawers as required.
• Present food to Guests, circulate dining room for service opportunities, pre-bus, and bus tables.
• Greet Guests who are walking into the restaurant, standing in line, or exiting the restaurant.
• Maintain clean floors, busses, and wash dishes, clean and restock bathrooms, and wipe windows.
• Restock the ice bin, dry clean tumblers, and glassware.
• Communicate regularly and consistently with Guests and employees working in other stations (BOH and FOH) to optimize service levels.

Qualifications

• Strong customer service personality and skills.
• Ability to remain calm under pressure in a fast-paced environment.
• Reliable transportation and ability to arrive at work on time and maintain a positive attendance record.
• Ability to work a flexible schedule, including weekends, holidays, and evenings.
• Good communication, organization, and interpersonal skills to establish and maintain effective working relationships with co-workers.
• Current Food Handlers Card or ServSafe Certificate.
• A minimum of 6 months experience as a Cashier in a hospitality or retail environment.