FOH Lead/Supervisor
The Lightwell Hotel and Spa · Hood River, OR · Yesterday
ManagementFull-time
Supervisor Responsibilities
- Exhibit excellent leadership, communication, and multitasking skills while maintaining superior hospitality and a positive attitude.
- Keep service running smoothly, promptly handling guest issues with warmth and discretion, assisting the team throughout service.
- Assist with scheduling, assigning sections, and making appropriate service cuts.
- Act as Manager on Duty (MOD) when the manager is not present.
Bartender/Server Responsibilities
- Greet and seat customers in a friendly and professional manner.
- Take food and drink orders accurately.
- Prepare and/or deliver orders to the correct guests in a timely, professional manner.
- Ensure customer satisfaction by checking in with guests and addressing any issues.
- Handle cash and credit card transactions.
- Maintain a clean and organized work environment.
Requirements
- One year of bartending/serving experience, preferably in a leadership role.
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment.
- Acknowledge attention to detail.
- Must be able to stand and walk for long periods of time.
- Must be 21 years of age or older.
- Valid Oregon Food Handler's card and OLCC permit (or ability to obtain).
- Availability for days, nights, weekends, and holidays.
Compensation & Benefits
- Hourly wage plus tips when eligible (tip eligible when serving or bartending, no tips when MOD).
- Health insurance (eligible per company policy).
- Paid Time Off.
- Employee Discounts.
- Parking Benefit for Full-Time employees.