FO Patient Coordinator for Dermatology, Mohs & Aesthetic Office
Lockhart Matter Dermatology, Mohs & Aesthetic Center · Plano, TX · 3 wk ago
On-siteHealthcareFull-time
About the role
The ideal candidate is courteous, personable, and professional. They are a problem solver with a gift for making things run smoothly and alleviating patient concerns.
Responsibilities
- Manage patient scheduling and appointments
- Verify and update patient demographics and insurance coverages
- Handle patient check-out, collecting all payments due, scheduling recalls and follow-ups, and balancing financial transactions
- Interact with patients and providers using Modernizing Medicine (EMA & PMS) systems
- Answer multi-line phone system and schedule patients
- Maintain business office inventory and equipment
- Protect patient confidentiality
Requirements
- Proficient in medical administrative support and patient care
- Experience in patient intake process, verifying and updating insurance coverages
- Experience in patient check-out process, collecting payments, scheduling recalls, and following up
- Experience in verifying and understanding insurance benefits, obtaining referrals, and managing patient intake
- Excellent communication skills when interacting with patients and staff
- Bilingual proficiency is a plus for effective patient communication
- Experience in Dermatology, Mohs, Plastic Surgery, and Aesthetic settings preferred
Qualifications
- Dependable, punctual, and self-starting
- Self-motivated and enjoys working in fast-paced environments
- Experience in Dermatology, Mohs, General or Plastic Surgery, Ob-Gyn, or Cardiology
- Bilingual a plus
Benefits
We offer an awesome work environment, including a strong and fun work family feel with truly fabulous providers and a non-corporate organizational culture.
Pay
Competitive salary based on experience and qualifications.
Schedule
Monday through Thursday: 7:45 AM - 5 PM
Friday: 7:45 AM - 12 PM
Must be available to work at any location on any day
Apply for this position
Please forward your resume and references to learn more about us.