FMLA Leave Specialist

Key Responsibilities

• Setup, process, and review FMLA leave requests, including eligibility determination, documentation verification, and approval/denial notifications.
• Communicate with employees, clients, and HRPS to explain FMLA policies, procedures, and their rights and responsibilities during leave.
• Cook up with healthcare providers, employees, and management to obtain necessary medical certifications and updates.
• Track leave durations, monitor return-to-work dates, and ensure timely follow-ups with employees and supervisors.
• Maintain accurate and confidential employee leave records in compliance with company policies and legal requirements.
• Stay current on FMLA regulations, state-specific leave laws, and company policies to ensure compliance.
• Aid in resolving leave-related inquiries or disputes in a timely and professional manner.
• Prepare reports and metrics on leave usage for HR leadership as needed.
• Support additional HR functions, such as disability claims or accommodations, as assigned.

Qualifications

• Education: High school diploma or equivalent required; associate or bachelor’s degree in human resources, Business Administration, or related field preferred.
• Experience: 1-3 years of experience in HR, leave administration, or a related role; prior FMLA processing experience is a plus.
• Skills: Strong knowledge of FMLA regulations and familiarity with state leave laws. Excellent organizational and time-management skills with a keen eye for detail. Proficient in Microsoft Office Suite (Excel, Word, Outlook) and HRIS software (e.g., ADP, Workday). Exceptional communication skills, both written and verbal, with a customer-service mindset. Ability to handle confidential information with discretion and integrity.
• Certifications: HR certification (e.g., SHRM-CP, PHR) is a plus but not required.