Florist FT
Job Summary
Assists in managing the daily operations of the floral department. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Provides fresh and appealing floral products, courteous, knowledgeable and prompt service.
Essential Responsibilities
Creates an environment that enables customers to feel welcome, important and appreciated that will increase customer confidence and loyalty.
Ensures the department is merchandised per plan. Delivers daily conditions that meet the company’s expectations for at shelf product availability, freshness, quality and value.
Designs floral arrangements, boutonnieres, corsages, funeral sprays, etc. Merchandise product to reflect the season and maintain department visual standards.
Offers product samples, answers product questions and offers customers assistance in finding or suggesting products.
Sets up and maintains displays and merchandise to ensure customer satisfaction.
Ensures customer requests and special orders are fulfilled.
Qualifications
Required Education: High School / GED
Preferred Education: Course of Study Preferred
Language(s): English
Relevant Experience: Supervisory Experience 3 - 6 yrs minimum
Knowledge, Skills & Abilities: Ability to pass background and drug test; Knowledge of plants, cut flowers and arrangements; Ability to work in a fast-paced environment; Ability to work all floral holidays, weekends/overtime occasionally, and any shift; Ability to work within strict time frames/resolute deadlines; Ability to operate: scissors, stem clippers, wire, box cutters, helium tanks, floral foam/tape, watering can, soil, decorator cubes, flower containers, refrigeration coolers, telephone, office supplies, knife, spray paint; Accuracy/attention to detail; Ability to organize/prioritize tasks/projects; Environmental Factors: Retail - Floral: Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 10 ft. Working Conditions: While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions. Safety Risk Factors: The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts Department Specific Required Equipment: general hardware tools such as a ladder, pliers, wire cutters, floral equipment including helium tank, cutting implements, heat shrink dryer, produce equipment including watering machine, pineapple corer, various knives, wrapping equipment Preferred Equipment: baler/compactor, Ice machine, shovel, box cutter Personal Protective Equipment: Goggles, Gloves, Cutting Gloves, Back Brace Pulling Requirement: 250 lbs. Lifting Requirement: 30 lbs. Travel Percent & Overnight Travel Percent: Overnight: 0% Travel: 0%