Floral Sales Associate

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Keeps floral department well stocked and appealing to meet customer demand.
• Smiles and greets customers.
• Discusses customers’ needs, makes suggestions, handles special requests and resolves customer concerns in a prompt and courteous manner.
• Sets up displays and ensures that floral product is always fresh and in saleable condition with correct pricing and signage.
• Handles spoiled or damaged product according to company procedures and standards.
• Creates arrangements on the sales floor to attract customers.
• Fulfills company guidelines for merchandising product such as advertised items and utilizes incremental displays to drive sales.
• Responsible for general sanitation in the department. Follows cleaning schedules and department guidelines to ensure that work areas, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements. Disposes of trash properly.
• Reviews orders of product and supplies. Minimizes loss by inspecting product upon delivery and maintaining proper refrigeration. Reports any shortages or overages to management.
• May assist with receiving, unloading, checking-in, breaking-down, and storing deliveries through operation of power jack or hand jack if properly trained.
• May assist with baling cardboard or other related duties if properly trained.
• Follows company guidelines for personal protective equipment (PPE).
• Ensures smooth function of department and store by cooperating with co-workers and supervisors.
• Responsible to continuously improve job performance.

Qualification Requirements

• Completed or working towards a High School Diploma or General Education Degree (GED).
• No prior experience required.