Floral Manager

About Us

Proudly serving our San Francisco Bay Area communities since 1986, Mollie Stone’s Markets is a local, family-owned grocery store chain. With over 38 years of exemplary performance, we continue to make a difference in people’s lives through food. We succeed by delivering a large variety of exciting and quality products in an attractive and positive environment, with roots in healthy, natural, and specialty foods. Our Buyers work closely with local producers around the greater Bay Area to bring high-quality products to every aisle. Our goal is to surprise and delight our customers. We pride ourselves on being an employer of choice, offering competitive wages, paid time off, physical and mental health benefits, a 401(k) or pension plan, and career training programs through professional partnerships. As a local, family-owned and operated business, we are grateful to our customers for supporting our vision, which allows us to care for our employees.

About the Role

Mollie Stone’s Markets is looking for a Full Time Floral Manager to support our Grand Central Store in San Francisco. Our ideal candidate will have previous floral experience, a passion for delivering exceptional customer service, and a flair for merchandising. This candidate must also have a cooperative, friendly personality and the desire to grow in a fast-paced environment.

Essential Functions

• Oversee daily operations of the floral department, ensuring quality, freshness, and visual appeal of all products.
• Lead and train floral team members in arranging, wrapping, and merchandising flowers and plants.
• Develop and implement merchandising strategies to maximize sales and profitability.
• Maintain inventory levels, manage ordering, and control shrink to meet department goals.
• Provide exceptional customer service and resolve escalated customer inquiries.
• Monitor compliance with health and safety standards within the department.
• Plan and execute seasonal promotions and special events.

Minimum Qualifications

• Proven ability to deliver exceptional customer service.
• Strong knowledge of flowers, plants, and floral merchandise, with a desire to stay current on trends.
• Detail-oriented with excellent organizational and time-management skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Local candidates only.
• Previous floral experience required; leadership experience preferred.

Preferred Qualifications

• Experience managing a floral department in a grocery store or market setting.
• Familiarity with Mollie Stone’s Markets products and services.
• Knowledge of inventory management and sales forecasting.

Supervisory Responsibility

Direct supervision of floral department staff, including scheduling, training, and performance management.

Competencies

• Strong leadership and team-building skills.
• Ability to manage confidentiality with integrity.
• Effective written and oral communication with strong attention to detail.
• Ability to prioritize competing interests and meet deadlines.
• Collaborative problem-solving skills.

Benefits

• Union position with competitive pay.
• Comprehensive Medical Insurance.
• Dental and Vision Insurance.
• Life Insurance.
• Employee Assistance Program.
• Pension Program.
• Commuter Benefits.
• Entertainment Discounts.
• 20% Employee Discount on Mollie Stone’s Purchases.
• Paid Time Off.

Compensation

$24.35–$26.50/hour, depending on experience.

Physical Requirements

• Must be able to regularly lift at least 50 lbs.
• Standing: Up to 8 hours per day.
• Walking: Up to 8 hours per day.
• Reaching: Up to 4 hours per day.

Travel Requirements

Independent and reliable local travel up to 50% of the time (for vendor visits or training).