Floral Manager

Who you are: The ideal candidate for the Floral Manager position embodies a passion for floral design coupled with strong leadership capabilities. With a keen eye for detail and a commitment to excellence, they thrive in overseeing operations and ensuring client satisfaction. Their ability to foster a collaborative environment and effectively manage resources contributes to the department's success. They are adept at staying updated on industry trends and implementing innovative solutions to drive profitability while maintaining a focus on quality and customer service. The Floral Manager is responsible for overseeing and managing the floral department’s operations and budgetary objectives while ensuring overall client satisfaction. The Floral Manager role also includes managing and oversight of extensive ordering, vendor communications, and inventory management. The Floral Manager negotiates and selects all perishable floral vendors local and worldwide to source the best product and the best pricing. This position plays an integral part in the financial processes and profitability in the company. The Floral Manager is expected to act as a role model and ambassador for Bold Design’s employees, investors and partners, by working in accordance with the values, purpose, and mission of Fifth Group Restaurants. This position will report to the General Manager and will manage the floral design team. Floral Design Supervise and ensure accuracy of production of floral arrangements for events, displays, special catering orders, prototypes, etc. as outlined in client contractsOrder all floral & non-floral products for the department using sourcing and pre-approved vendors.Place orders and communicate changes and additions with the vendors in a timely and efficient mannerMaintain a safe, clean, and organized work environmentKeep up with floral industry trends, technology, and updatesUnderstand and produce designers’ proposals in all floral mechanics and logisticsMaintain the freshest, highest quality flowers throughout the department; understanding the perishable nature of the product and reacts with a sense of urgency to minimize waste, promote sales, and create ways to best utilize productMaintain the overall appearance of floral product to ensure that arrangements are innovatively designed in a variety of sizes, styles and price ranges; and products are well-merchandised to showcase quality Operations/Management Work with sales managers to make floral suggestions and recommendationsAdvise and consult with sales managers to determine pricing of floral arrangementsMeet with Sales and Operations to receive all event information (turnovers)Maintain open lines of communication with team members and management to ensure smooth department operationsAs needed, work as event owner to ensure events are well executedManage day of staff performance and supervises all load in and resolves any strike issuesAssigns floral leads to events based on the floral manager’s experience with client wishes and designer abilitiesUnderstand and comfortably navigate Caterease and Nowsta StaffingManage all aspects of marketing orders and promo eventsManage re-cons for any floral orders not provided via a sales managerManage the input of newly purchased inventory into CatereaseWork in conjunction with other department managers to determine when sales needs to block weekends based on capacity to deliver eventsSet up all vendor accounts used including requesting tax exempt status and managing and controlling passwords for protectionOccasionally attend site visits to ensure vision of sales designer can be delivered mechanically and aesthetically by the design staffRelay to Director of Sales when events have been improperly priced and department is unable to deliver product based on company preset budgets.Monitor event profitability as it evolves to insure budgets are being followedHelps to set and breakdown promotional events as neededAssigns tasks and responsibilities to the Assistant Floral Manager as necessary Human Resources/Staffing Responsible for scheduling production and execution staff for the floral department within budgetWrite and maintain a weekly schedule for staffEnsure scheduled labor for the department is within budgetSend confirmed payroll hours to Business Manager on a weekly basisConduct annual employee reviews and 90 day reviews for any new hires in the floral departmentHire contract and part-time employees, anticipates securing skilled labor at peak season timeManage low season scheduleAbility to hire, train, mentor, and lead the floral teamAssist floral staff when HR/ Payroll questions arise and be able to advise them on where in the company to find answers and the appropriate websites to find informationOversees hours and schedule of Assistant Floral Manager within company objectivesReport in conjunction with Operations, and with the General Manager any reporting and documentation for floral workman’s compensation claims that arise Financials Responsible for meeting all labor and supply budgetsPartner with Sales Managers to make sure items are sold at gross profit targetsProactively maximize the use of all product to create innovative floral arrangements and displaysDemonstrate a solid good understanding of how to read and understand the P&L reportsNegotiate assertively and proactively with vendors to get the best pricing availableAccurately forecast needs and adjust orders to ensure an adequate supply of product to meet clients’ needsUtilize waste and extra product to create innovative floral arrangements and displays to drive sales and reduce the amount of waste in the department.Stay within budget for FOH supplies for the departmentClose communication with Business Manager on all purchased items from vendors that are Bulk purchases for the department to insure proper P&L distributionResponsible for coding all floral purchases/invoices for accounting department; audits general ledger for accuracyEnter floral expenses for promotional event, prototypes, and FOH supplies into P&LEnsure accurate discounts and credits are accounted for in each Event P&LReview period and event recaps with Business Manager to ensure accuracy Knowledge, Skills, And Abilities Commitment to embodying Bold’s values and being a brand ambassadorStrong team building, coaching, and management skillsExceptional client service skills and professional ‘can do’ attitudeUnderstanding of purchasing, vendor management and budget managementComputer proficiency and ability to learn new softwareTime management and prioritization skillsExcellent communication skills, verbal and writtenProactive problem solver FULL-TIME/PART-TIME Full-Time EOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.