Floral Lead

Job Responsibilities

• Enable unparalleled guest service by leading the team by example, constantly striving to delight and surprise our guests, vendors, and stakeholders.
• Understand all guest service initiatives and measurement tools (i.e. voice of guest, mystery shoppers).
• Respond to guest calls regarding product inquiries, special orders and product requests.
• Provide coaching and feedback to Team Members.
• Oversee and evaluate training provided to Team Members.
• Attend and conduct daily team huddles.
• Write department orders, monitor ordering and supervise stocking and receiving.
• Take an active role in building the store's product assortment.
• Execute all sign package responsibilities and daily/weekly price changes.
• Comply and perform self-assessments.
• Pass all internal and external audits.
• Utilize all available tools to help reduce and eliminate shrink.
• Be able to work a flexible schedule, which could include nights, weekends and holidays.
• Demonstrate strong knowledge, interest and passion for floral products and services.
• Maintain safety as the top priority for our Team Members, guests and products.
• Properly handle products and equipment in accordance with safety guidelines.
• Actively participate in, and promote, an environment which embraces diversity, inclusion and respect for Team Members, guests, vendors and the community.

Requirements

• Experience Required: 6 months to 1 year; Desire to become a Non-union Team Leader required.
• Experience Desired: Prior experience in grocery/floral or related field.
• Education Desired: High school diploma or equivalent.
• Lifting Requirement: Up to 50 pounds.
• Age Requirement: At least 18 years of age.

Qualifications

Team player who knows that they are only successful when those around them are set up for success. Eager to support an amazing team, have the drive to grow their career in leadership and have the ability to inspire those around them.

Skills

Strong knowledge, interest and passion for floral products and services.

Benefits

Eligible employees may be offered health, vision, and dental insurance, personal/sick paid time, 401(k) retirement savings plan, bonus potential, paid bereavement, vacation and paid holidays.

Pay

The hiring range for this position is $17.50– $17.625 per hour/year. This range represents the anticipated base pay for this role. Actual compensation will be determined based on factors such as experience, skills, education and location.

Schedule

Able to work a flexible schedule, which could include nights, weekends and holidays.