Floral Designer

Additional Considerations (if Any)

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description

Job Title: Floral Designer
Department: Floral
FLSA: Non-Exempt

General Function

Creates floral arrangements at the request of customers and fills necessary merchandising needs. Takes floral orders in person and over the telephone. Operates as a lead with the floral clerks.

Core Competencies

• Partnerships: Builds and maintains relationships with customers and colleagues.
• Growth Mindset: Seeks opportunities for personal and professional development.
• Results Oriented: Achieves goals and meets performance expectations.
• Customer Focused: Prioritizes customer needs and satisfaction.
• Professionalism: Demonstrates integrity, respect, and accountability.

Reporting Relations

• Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home; Floral Department Manager
• Positions that Report to you: None

Primary Duties And Responsibilities

• Provides prompt, efficient and friendly customer service: Greets customers, learns names, addresses requests, assists with tasks, answers phone, and coordinates with co-workers.
• Ensures customer satisfaction: Cleans, processes, and cuts flowers; fills orders; ensures freshness; wraps flowers; reports to work on time.
• Operates as a lead: Trains and designs floral arrangements; takes telephone orders; manages inventory; orders supplies; resolves customer issues; identifies special areas; decorates for events.

Secondary Duties And Responsibilities

• Shares ideas: Offers suggestions for arrangements; reads industry references; helps with store events.
• Delivers product: Unloads trucks, places product, and replenishes merchandise.

Knowledge, Skills, Abilities And Worker Characteristics

• Ability to solve practical problems: Solves complex problems with limited standardization.
• Arithmetic calculations: Performs calculations involving fractions, decimals, and percentages.
• Physical requirements: Exerts up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects.
• Visual requirements: Vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.

Education And Experience

• High School or three years of similar or related work experience.

Physical Requirements

• Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
• Exposure to: Dirt, noise, dangerous chemicals/solvents, dampness, and temperature extremes.

Equipment Used To Perform Job

• Standard tools and equipment used in a floral environment including computer, underwater cutter, wire cutter, pricing gun, dosetron, scissors, knives, pick machine, register system, helium tank, and telephone.

Contacts

• Daily contact with the general public, customers, suppliers/vendors, and FTD and Teleflora.
• Maintains confidentiality on orders placed (including, who sent, who received, order, and cost).

Physical Demands

Medium work: Exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects.

Working Conditions

• The duties for this position are normally conducted in a store environment.
• There is significant pressure to meet deadlines and handle multiple priorities.
• Some holidays may require extended hours.
• There is exposure to dirt, noise, dangerous chemicals/solvents, dampness, and temperature extremes.

Supervisory Responsibilities

• Instructs, assigns work, reviews work, plans work of others, maintains standards, coordinates activities.
• Has the authority to recommend disciplinary actions.

Knowledge, Skills, Abilities And Worker Characteristics

• Ability to solve practical problems: Solves complex problems with limited standardization.
• Arithmetic calculations: Performs calculations involving fractions, decimals, and percentages.
• Physical requirements: Exerts up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects.
• Visual requirements: Vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.

Anticipated Hourly Starting Wage

$17.00 to $21.25 depending on experience.

For Information On Company Benefits

Visit Benefits | Hy-Vee.

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Employment is contingent upon the successful completion of a pre employment drug screen.