FLORAL CLERK/FLORIST

About the role

Assist and greet customers promptly and provide them with great service. Be prompt, tactful, calm, courteous, and professional in all interactions. Help design and create floral arrangements and/or other items to fill customer orders. Package orders effectively, safely, and efficiently. Keep merchandise and supplies in their proper areas. Maintain customer records and files properly. Assist customers in location and selecting items. Handle telephone calls and orders promptly and courteously. Assist in decorating and merchandising the department. Keep carts, tools, and supplies in their designated areas and well organized. Keep floors, clean, safe, and free from clutter. Maintain plants, process and prepare flower arrangements and fill balloons. Maintain proper signage, product rotation, freshness, quantity, quality, and proper space allocation for merchandise. Adhere to company policies and procedures, as well as state and federal laws. Operate cash register in accordance with company procedures, as applicable. Maintain flexibility to work weekends and holidays as needed.

Responsibilities

• Absorb and respond to customer needs and requests
• Operate cash register in accordance with company procedures, as applicable
• Maintain flexibility to work weekends and holidays as needed
• Adhere to company policies and procedures, as well as state and federal laws
• Maintain customer records and files properly
• Package orders effectively, safely, and efficiently
• Maintain proper signage, product rotation, freshness, quantity, quality, and proper space allocation for merchandise
• Operate cash register in accordance with company procedures, as applicable
• Maintain flexibility to work weekends and holidays as needed
• Adhere to company policies and procedures, as well as state and federal laws

Qualifications

• Demonstrates effective written and oral communication skills
• Reads shelf tags, signs, product labels, training materials, and bulletins
• Multi-tasks, sets priorities, presents information in a professional manner, and works with all levels of the organization
• Possesses abilities and skills for effective production, merchandising, and customer services related to sale of merchandise
• Absorbs and responds to customer needs and requests
• Operates cash register in accordance with company procedures, as applicable
• Maintains flexibility to work weekends and holidays as needed
• Adheres to company policies and procedures, as well as state and federal laws

Skills

• Effective written and oral communication skills
• Ability to read shelf tags, signs, product labels, training materials, and bulletins
• Ability to multi-task, set priorities, present information in a professional manner, and work with all levels of the organization
• Knowledge of applicable laws and regulations related to employment practices, and safety
• Experience in grocery retail and customer service
• Experience in operating a cash register and making change

Benefits

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Kroger family!

Pay

Comprehensive benefits to support your Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

Schedule

Maintain flexibility to work weekends and holidays as needed.