Floral Clerk

Job Summary

Utilizes creativity and basic floral design knowledge to create stylish floral and plant arrangements that appeal to a variety of customers.

Takes customer orders in person, online and over the phone.

Schedules and participates in the delivery of floral arrangements.

Prepares flowers for arrangement by clipping, hydrating, and feeding.

Assists with building product displays for special events, holidays, and promotions for customer appeal and to promote sales.

Orders and receives product to maintain stock on shelving and display units.

Unloads trucks and verifies invoices for accuracy.

Rotates product to ensure quality and freshness.

Provides friendly and customer service-oriented attitude by greeting customers, answering questions, and fulfilling customer requests.

Essential Duties And Responsibilities

• Utilizes creativity and basic floral design knowledge to create stylish floral and plant arrangements that appeal to a variety of customers.
• Takes customer orders in person, online and over the phone.
• Schedules and participates in the delivery of floral arrangements.
• Prepares flowers for arrangement by clipping, hydrating, and feeding.
• Assists with building product displays for special events, holidays, and promotions for customer appeal and to promote sales.
• Orders and receives product to maintain stock on shelving and display units.
• Unloads trucks and verifies invoices for accuracy.
• Rotates product to ensure quality and freshness.
• Provides friendly and customer service-oriented attitude by greeting customers, answering questions, and fulfilling customer requests.

Knowledge, Skills And Abilities

• Strong attention to detail required.
• Basic knowledge of flowers, handling, and design techniques preferred.
• Unique design aesthetic pertaining to the arrangement of flowers preferred.
• Basic mathematical skills for the purpose of assessing inventory and ordering.
• Able to use precision hand tools.
• Able to safely work with sharp objects such as knives, box cutters, etc.
• Able to multi-task, prioritize effectively, and practice proper time management.
• Able to effectively communicate in written and verbal form with customers and partners.
• Able to occasionally travel to off-site locations to make floral deliveries.
• Able to work flexible schedules including nights, weekends and holidays.

Education, Experience And Qualifications

• Typically involves on-the-job training.
• Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.

Physical Demands

• Continuously required to use close vision, distance vision, depth perception or the ability to focus.
• Continuously required to stand or walk.
• Continuously required to use fine finger movements.
• Frequently required to talk and hear.
• Frequently required to push, pull, maneuver or lift objects up to 40 lbs.
• Occasionally required to bend, kneel or squat.
• Occasionally required to push, pull, maneuver or lift objects up to 65 lbs.
• Occasionally exposed to extreme cold conditions (non-weather).
• Occasionally exposed to wet, slippery or damp conditions.
• Occasionally exposed to outside temperatures and weather.
• Occasionally exposed to cleaning agents.
• Quiet to moderate noise level.

Work Context And Environment

• Work is generally performed in a retail store.
• Occasionally exposed to extreme cold conditions (non-weather).
• Occasionally exposed to wet, slippery or damp conditions.
• Occasionally exposed to outside temperatures and weather.
• Occasionally exposed to cleaning agents.
• Quiet to moderate noise level.