Floor Supervisor- Full Time

About the role

Welcome to the classic, American cool world of TOMMY HILFIGER. We are looking for a passionate Floor Supervisor who can deliver a top-notch customer experience and rock the sales floor (and the behind-the-scenes) while promoting and upholding the standards of our iconic brand, all under the guidance of our amazing Store Manager.

Responsibilities

• Energize every customer interaction with a warm and helpful vibe, sparking conversation that inspires sales and builds brand love.
• Take ownership in opening and closing the store, driving sales performance, coaching associates in real-time, and supporting the management team in delivering exceptional store experience.
• Promote our brand vision to our customers, winning us fans for life.
• Work the sales floor by processing new inventory, restocking shelves, cashiering and more.
• Radiate pride, commitment and passion for our brand and customers.

Requirements

• Customer Experience Expert
• Key Holder & Leader on Duty
• Brand Ambassador
• Proactive Team Player

Qualifications

• Friendliness, organization and excellent time-management skills
• Confidence in leading by example, resolving issues in the moment, and supporting daily operations
• Energy and excitement around our brand goals and values
• Prior retail team leader & key holder experience
• Ability to walk, stand, bend, reach and squat for prolonged periods, and carry up to 20 pounds

Skills

• Excellent communication and interpersonal skills
• Time management and organizational skills
• Problem-solving and conflict resolution skills
• Leadership and team management skills

Benefits

Your wellbeing is our priority. At PVH, we offer competitive, cost-effective, and comprehensive benefit packages including:

• Best-in-class medical, vision, and dental insurance
• Life and disability insurance
• Retirement savings plan
• Flexible workplace options
• Wellbeing support programs
• Care.com services
• Tuition reimbursement
• Associate discount on company outlets and e-commerce sites

Pay

Competitive pay

Schedule

Flexible schedule including nights, weekends and holiday availability