Floor Supervisor

Key Responsibilities

• Provide excellent customer service and address guest needs or concerns promptly and professionally
• Supervise front-of-house staff during service to ensure service standards are met
• Support staff with table management, pacing, and overall floor flow
• Assist with opening and closing duties as assigned
• Enforce company policies, procedures, and service standards
• Communicate effectively with kitchen staff and management to ensure smooth operations
• Lead by example with a positive attitude and strong work ethic
• Perform additional duties as assigned by management

Requirements

• Excellent customer service and communication skills
• Ability to stand for extended periods of time
• Ability to lift and carry items as required for restaurant operations
• Open availability required
• Must be able to work weeknights, weekends, and holidays
• Ability to multitask and remain calm in a fast-paced environment
• Previous restaurant or supervisory experience preferred

Physical Requirements

• Standing and walking for long periods
• Lifting, carrying, and moving items as needed during service

What We Offer

Competitive pay (based on experience)

A supportive, team-oriented work environment

Opportunities for growth and leadership development