Floor Supervisor

Responsibilities

• Generating business through daily dealership traffic and outside sourcing methods.
• Assisting and welcoming guests upon entering the showroom or sales lot.
• Explaining product performance, application, and benefits, and offering test drives when needed.
• Supporting the sales team in engaging customers and closing sales.
• Negotiating prices, overcoming objections, and finalizing sales deals.
• Managing follow-up within the CRM to encourage repeat and referral business.
• Maintaining and developing a prospect pipeline for each sales consultant within the CRM.
• Staying updated on new products, features, and accessories and effectively communicating their benefits to guests and training sales consultants on vehicles.
• Auxiliary with finalizing required stipulations with Finance and ensuring completion of paperwork.
• Achieving set sales and guest satisfaction objectives.
• Performing administrative duties as assigned by management.
• Upholding ethical standards and professionalism at all times.

Qualifications

• A minimum of 2 years of sales experience in the automotive industry, preferably at a Mercedes-Benz dealership.
• Strong knowledge of vehicle leasing principles, basic mathematical concepts, equity values, depreciation, and laws governing retail automotive sales.
• Experience using CDK and eLead CRM.
• Exceptional coordination, communication, and interpersonal skills to work effectively with employees and the public.
• Ability to handle challenging situations with good judgment and attention to detail.
• Proficiency in understanding and executing federal, state, and local laws governing retail auto sales.
• Use of standard office equipment proficiently.
• Valid driver's license and a safe driving record.
• Engaging and professional demeanor, whether interacting in person, online, or over the phone.
• Goal-oriented, with a focus on providing excellent guest satisfaction while achieving sales targets.
• Ability to maintain a polished and professional appearance.

What We Offer

New state of the art facility
Benefits
Promotes from within