Floor Staff - $17/hr (Seasonal)

Floor Staff team members are classified based on individual theatre needs and/or employee availability. This is a seasonal role expected to last 3 months, with an opportunity to stay afterwards based on performance. The position is primarily nights, weekends, and holidays, with closing shifts extending past midnight on weekdays and past 1 or 2am on weekends.

Responsibilities

Floor Staff may be scheduled as an usher or at the concession stand. Essential duties include:

• Usher:
  • Scanning tickets, collecting and depositing appropriate stubs, and directing patrons to their auditoriums.
  • Inspecting backpacks and packages when applicable.
  • Managing crowd control and assisting guests in finding seats in auditoriums.
  • Enforcing the MPAA rating system.
  • Conducting in-theatre inspections to monitor picture and sound quality, watch for film and content theft, and maintain a safe environment.
  • Reporting problems, discrepancies, or unusual situations to management.
  • Performing in-auditorium concession auxiliary sales as directed by management.
  • Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby areas, hallways, and other spaces.
  • Monitoring the cleanliness and operation of theatre vending equipment.
  • Assisting with all opening and closing duties as assigned by management.
• Concession:
  • Operating POS systems, handling cash, credit cards, gift cards, and coupons, and managing concession stock inventory.
  • Promoting the Regal Crown Club program.
  • Operating, preparing, and cleaning all concession-related equipment.
  • Upselling and suggestive selling.
  • Complying with all local, state, and federal food safety laws.
  • Adhering to federal and state laws regarding breaks and meal periods.
  • Ensuring required alcohol certification and training are current where applicable (if assigned to sell/serve alcohol, you must be of legal age).
• Representing Regal in a manner consistent with the company’s mission and policies, including regular attendance and compliance with the company dress code.
• Handling emergency situations when called upon.
• Completing training on topics such as sexual harassment and discrimination.

Requirements

• Completion of cast certification program or progress toward completion.
• If assigned to sell/serve alcohol, completion of legally required state or local training and the Regal Responsible Beverage Server training.
• Good public speaking skills, effective listening, and clear communication.
• Ability to perform calculations quickly and accurately.
• Strong reasoning skills to identify problems, gather data, and reach evidence-based conclusions.
• Excellent communication with customers, co-workers, and management.
• Ability to establish goals, budget time, and set priorities.

Physical Demands

• Frequently required to stand, walk, sit, use hands, reach with arms, and talk or hear.
• Occasionally required to climb, balance, stoop, kneel, crouch, or crawl.
• May occasionally lift up to 60 pounds.
• Vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Pay

$17.00 per hour.