Floor Staff- $15.00/hour: Free movie passes & 50% food discounts!

About the role

Floor Staff team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service. Floor Staff may be scheduled to work in the Box Office, Concession Stand, or as an Usher.

Responsibilities

• Handling of emergency situations when called upon to do so
• General cleaning duties
• Compliance with our company dress code
• Concession Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed coupons as well as concession stock inventory
• Promoting the Regal Crown Club program
• Operating, preparing and cleaning of all concession related equipment
• Selling/Suggestive selling
• Complying with all local, state and federal food safety laws
• Adequate breaks and/or meal periods
• Ensure required alcohol certification and training are current where applicable
• If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, you must be of legal age to sell or serve alcohol according to state or local laws
• Read and understand training materials that will cover subjects such as sexual harassment and discrimination
• Directing patrons to their auditoriums
• Inspecting backpacks and packages when applicable
• Managing crowd control and assisting guests in finding seats in auditoriums when necessary
• Enforcement of MPAA rating system
• Conducting in theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums
• Reporting to the management any problems, discrepancies or unusual situations that arise at the theatre
• Perform in-auditorium concession auxiliary sales as directed by management
• Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby area, hallways and other areas outside of the auditorium
• Maintaining the cleanliness and operation of theatre vending equipment
• Assisting with all opening and closing duties as assigned by management

Qualifications

• Completion of cast certification program as a cast member and as box office cashier or progress towards completion required
• If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, it is your responsibility to complete any legally required state or local training and obtain the required certificate
• In addition, you must complete the Regal Responsible Beverage Server training on Regal Online University
• Possess good public speaking, listen effectively and respond clearly and directly
• Perform calculations with speed and accuracy and identify and correct errors
• Identify problems, gather relevant data and note possible causes of problems
• Evaluate relevant information, recognize alternatives and reach conclusions based on evidence
• Take action beyond what is necessarily called for
• Perform under pressure and/or opposition
• Possess excellent communication skills with customers, co-workers and management
• Establish goals, budget time, and set priorities to achieve desired objectives

Skills

• Excellent communication skills
• Public speaking
• Listening
• Responding clearly and directly
• Mathematics
• Calculations with speed and accuracy
• Problem identification and resolution
• Alternative recognition and conclusion formation
• Action beyond what is necessary
• Performance under pressure and opposition
• Goal setting and prioritization

Benefits

Regal likes to make the guest feel at home with our own personal touch. If you are creative, artistic, or enjoy a creative hobby, we will do our best to use you as a resource if interested.

Pay

Details on pay will be provided during the interview process.

Schedule

Details on schedule will be provided during the interview process.