Floor Leader (Full-Time)

Sales Generation and Guest Service

• Greet Guests with a friendly, engaging attitude
• Answer questions regarding the store and its merchandise
• Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
• Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience
• Demonstrate product utilizing product knowledge and sales education
• Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
• Meet or above performance standards in all Buckle business builders and guest loyalty
• Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
• Coachable – allows Manager to educate them in their sales presentation
• Perform leadership actions and maintain high standards, whether or not the Manager is present

Teammate Recruiting, Training and Development

• Develop skills and assist in leading, directing, motivating and educating new Teammates
• Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
• Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
• Give informational and influential store tours

Visual Merchandise Management

• Own and influence product through zone ownership: Product knowledge, placement, passion, preference
• Track Results
• Execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
• Recognize merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
• Ensure sales floor is consistently sized and new freight is appropriately displayed

Operations

• Work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
• Understand and utilize planner including completion of Opening and Closing Checklists
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
• Follow all Loss Prevention guidelines, including daily bag and purse checks
• Appropriately handle calls from Corporate Office
• Know Buckle guidelines when handling returns and exchanges
• Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
• Understand and apply the Buckle’s Code of Ethics and all Buckle’s policies, procedures, and handbooks

Supervisory and Leadership

• Comfortable in giving and receiving feedback from peers and Management
• Supportive of Leadership
• Support personal and store growth
• Contribute to a positive team spirit