Floor Customer Service

Role Statement

Provides sales service to include, obtain merchandise, total bill, receive payment, and make change for customers in a knowledgeable, professional manner.

Location

This position will be performed onsite at our store. Remote work is not available for this role.

Outcomes for Success

• Determines customer needs and sells appropriate products and related items to satisfy need.
• Aids in providing knowledge to customer about products, including prices and availability.
• Recommends or obtains merchandise for customer and sells appropriate add-ons.
• Total price and tax on merchandise selected by customer, using point of sales device to determine bill; receives payment, and makes change.
• Prepares minor estimates to be verified by supervising employee.
• Maintains quality store presentation.
• Maintains signage and sets promotional displays.
• May keep records of sales, prepare inventory of stock, or order merchandise.
• May process merchandise returns or settle complaints within predetermined practices.
• May perform other duties as assigned.

Benefits

Benefits are an important part of overall compensation. We are pleased to offer a comprehensive array of quality benefits to support your health, your family, and your way of life. Our benefits package for our benefit eligible employees is robust:

• Affordable health and dental insurance via a national network.
• HSA employer contributions.
• Employer paid vision insurance.
• Employer paid life insurance.
• Excellent paid time off, including your birthday!
• 401k options.
• Strong commitment to training, professional development and career advancement.
• Product discounts.
• Tons of other incentives, reward & recognition opportunities, and voluntary benefits!

Requirements

• Excellent oral and written communication skills.
• Excellent customer service skills.
• Ability to compute discount, interest, profit, and loss; commission, markup, and selling price; ratio and proportion, and percentage; to calculate surfaces, volume, weights, and measures.
• High School Diploma or GED diploma preferred.
• 1-2 years of experience preferred.

Physical Requirements

• Requires the ability to lift files (up to 5 lbs.), open filing cabinets (up to 5 lbs. of force) and seldom bend or stand on a stool as necessary.
• Frequent use of hands/fingers to handle or feel (operate, active, use, prepare, inspect, place, detect, position).
• Alternating frequent standing and walking, with occasional sitting.

Wages

Starting wages will be based on years of experience and education.

Equal Opportunity Employer

TAL Building Centers is an Equal Opportunity Employer.