Floor Attendant - Night

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Maintains proper operation of slot equipment on the casino floor.
• Makes rounds of the casino floor to assist guests with minor machine issues, payouts, and fills.
• Cleans bill validator jams, TITO jams, and replaces TITO paper.
• Provides currency for slot machines and other gaming activities.
• Handles jackpot payments after obtaining necessary approvals.
• Accurately and promptly receives, secures, handles, counts, reconciles, and distributes large sums of money.
• Completes required casino forms and follows procedures for refilling.
• Verifies moneys at the start and end of each work shift.
• Maintains effective working relationships and provides personalized customer service.
• Explains gaming rules and regulations to customers as needed.
• Ensures compliance with relevant laws, policies, and procedures.

QUALIFICATION REQUIREMENTS

• Demonstrated knowledge of casino operations, gaming rules, and regulations.
• Demonstrated experience with receiving, securing, handling, counting, and distributing large sums of money.
• Demonstrated working knowledge of slot machine games and operations.
• Demonstrated effective and diplomatic customer service and communication skills.
• Demonstrated experience managing within deadlines and under pressure.
• Demonstrated experience in problem-solving, organizing, and prioritizing tasks.
• Ability to work well with people and create a fun environment for guests.

QUALIFICATIONS

• High school diploma or equivalent.
• One or more years of recent and related gaming experience, preferably in slot operations.
• Valid and current State of Colorado Gaming License.
• At least eighteen (18) years of age.

PHYSICAL DEMANDS

• Frequent brisk walking, climbing stairs, bending, stretching, reaching, pushing, kneeling, squatting, and standing for an entire work shift.
• Lifting various gaming equipment, including coins weighing up to 30 pounds.
• Flexible work schedule with additional hours on a routine basis.

COMPENSATION AND BENEFITS

• $15.00+ per hour, based on experience, plus gratuities.
• Full House Resorts provides a comprehensive benefits package, including:
• Health & Wellness: Medical, HSA, FSA, Dental, and Vision coverage.
• Financial Security: Life insurance, disability coverage, and supplemental benefits.
• Retirement Savings: 401(k) plan with company matching after one year of service.
• Paid Time Off: Generous PTO program.
• Transportation: Free shuttle service from Colorado Springs and Woodland Park.
• Wellness Perks: Complimentary local gym membership.
• Professional Growth: Tuition reimbursement and career development opportunities.
• Employee Discounts: Savings on hotel and resort services.