Floating Relationship Banker
Primary Office Location
9231 Lakeside Blvd., Owings Mills, Maryland 21117.
Position Overview
This position is expected to develop proficiency of basic consumer banking transactions, account servicing, and lending. The incumbent is responsible for the execution of branch leads at the direction of the Manager, consistent execution of all customer transaction requests, and identification of opportunities to convert transactions to qualified sales or referral leads. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values. The incumbent may be required to work at various locations within the market.
Primary Responsibilities
- Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling.
- Makes appropriate recommendations in the selling and cross-selling of Bank products and services.
- Identifies and achieves individual weekly sales/referral goals set by the Branch Manager.
- Incorporate FNB digital products and services into customer interactions.
- Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants.
- Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
- Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
- Performs other related duties and projects as assigned.
Minimum Level of Education and Experience
- High School or GED
- 0 years of job related experience
Skills Required
- Excellent customer service skills
- Excellent communication skills, both written and verbal
- Excellent organizational, analytical and interpersonal skills
- Detail-oriented
- Ability to use a personal computer and job-related software
- MS Word - Basic Level
- MS Excel - Intermediate Level
- MS PowerPoint - Basic Level
- Experience in a related position
- Knowledge of banking policies, procedures consumer products and services
- Sales and customer service skills
Physical Requirements or Work Conditions
- Frequent driving (car, van, truck)
Compensation
- Compensation Grade: NEX08
- Pay Range: $19.01 - $31.68
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Flexible Spending Accounts
- Health Savings Account
- 401(k)
- Paid Time Off, including sick time, vacation time, and paid holidays
- Other voluntary benefits
EEO Statement
FNB provides an equal employment opportunity (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a protected veteran.