Floating Relationship Banker

Primary office location: 2 S. Market Street, Selinsgrove, Pennsylvania 17870.

About the role

This position is primarily responsible for the execution of traditional consumer banking tasks for retail banking customers. The incumbent executes branch leads according to consumer bank standards, handles all customer transaction requests, and converts transactions into qualified sales or referral leads while adhering to all FNB policies, strategies, programs, and Core Values. The role may require working at various locations within the market.

Responsibilities

• Promote the sales process by leveraging sales leads, outbound calling, greeting customers, and identifying customer service and product needs.
• Make appropriate recommendations for selling and cross-selling Bank products and services.
• Identify and achieve individual weekly sales goals set by the Branch Manager.
• Incorporate FNB digital products and services into customer interactions.
• Use FNB-approved branch technology to input and maintain effective data quality for all referrals, customers, and applicants.
• Manage the completion and lifecycle of all new and existing customer relationships according to consumer bank standards.
• Assist with daily sales activity, including pre-shift sales huddles, and monitor and measure sales results.
• Complete operational duties such as scheduling work, providing direction, monitoring workflow, maintaining supplies, opening and closing the office, ordering and managing vault cash, and ensuring adherence to policies and procedures.
• Perform routine operational duties, including traditional teller transactions and other tasks according to established policies and procedures.
• Serve as a risk manager by understanding, reporting, responding to, managing, and monitoring risks encountered daily as required by F.N.B. Corporation’s risk management program.
• Adhere to regulatory laws and guidelines to achieve compliance with company procedures.
• Perform other related duties and projects as assigned.

Requirements

• High School diploma or GED.
• Minimum of 1 year of job-related experience.

Skills

• Excellent customer service skills.
• Excellent communication skills, both written and verbal.
• Excellent organizational, analytical, and interpersonal skills.
• Detail-oriented.
• Proficiency with personal computers and job-related software:
  • MS Word – Basic Level.
  • MS Excel – Intermediate Level.
  • MS PowerPoint – Basic Level.
• Knowledge of banking policies, procedures, consumer products, and services.
• Sales and customer service skills.

Licensures/Certifications

• Nationwide Mortgage Licensing System and Registry Identifier preferred (required after hiring).

Physical Requirements

• Frequent driving (car, van, truck).
• May require overnight travel for training purposes, particularly during onboarding.