Floating Property Manager - South Bay Region

Administration and Compliance

• Manages the day-to-day administration of the property, including supervising staff and handling resident complaints, grievances, inquiries and concerns in a courteous and professional manner.
• Ensures that all incoming inquiries and communications are acknowledged and responded to in a timely and appropriate manner.
• Becomes familiar with all regulatory guidelines or requirements of the property.
• Ensures compliance with all regulatory requirements, which includes ensuring that all rules and regulations required by federal, state and local jurisdictions are followed; and preparation and submittal of reports in an accurate and timely manner.
• Reviews all delinquent accounts and resident receivables, and determines necessary course of action to collect outstanding balances in consultation with the Regional Manager as necessary.
• Ensures adherence to all accounting and reporting procedures required by JSCo and/or ownership.

Personnel Management

• Interviews, hires, trains, evaluates, motivates, develops, disciplines, and terminates all staff in accordance with JSCo Policies and with consultation from the Regional Manager as necessary.
• Conducts monthly staff meetings (including Safety Meetings) to ensure staff are current on JSCo and/or ownership policies, upcoming projects, etc.
• Independently conducts timely annual evaluations of all staff and establishes goals and objectives for the next evaluation period.
• Has discretion to recommend pay increased based on available budget.
• Coaches, trains (including developing the content) and manages staff performance on an ongoing basis throughout the year.
• Handles employee complaints and grievances.
• Sets schedule for staff which can include delegating emergency tasks to on-call staff.
• Reviews and approves employee timesheets to ensure accurate timekeeping and pay practices.
• Implements, enforces and helps develop JSCo safety program.
• Ensures all staff adheres to fair housing laws.
• Develops and maintains good staff working relationships, provides leadership, encourages teamwork and cooperation among the staff.
• Ensures that employees of outside agencies (such as security companies) are performing their duties correctly. If duties are not being performed correctly, work with outside agencies to correct the problem.

Marketing and Lease-Ups

• Maintains high level of occupancy for the program and project.
• Develops and implements marketing plan that considers all federal, state, local and regulatory requirements.
• Evaluates regulatory agreements when filling vacancies.
• Oversees the review and analysis of all rental applications and leases for conformance to JSCo’s and/or ownership’s Resident Selection Policy.
• Ensures compliance with programs such as HUD, TCAC, Home Program, RHCP, CAL HFA. AHP, etc., which includes compliance with audits and/or site visits.
• Ensures unit tours and applicant interviews, which include verifying potential resident income, are conducted in accordance with JSCo’s and/or ownership’s Resident Selection Policy, and program requirements.
• Ensures appropriate documentation is obtained, certifications are completed, and deposits and rents are collected in accordance with program policies and procedures.
• Prepares regular market surveys, as requested.
• Ensures that all regulatory requirements are followed.

Resident Management

• Attends and participates in professional activities, meetings, organizations, regulatory agency meetings or inspections.
• Maintains amiable relationships with all residents, and adheres to Fair Housing, Equal Employment and Equal Housing Opportunity requirements.
• Sets schedule for staff which can include delegating emergency tasks to on-call staff.
• Reviews and approves employee timesheets to ensure accurate timekeeping and pay practices.
• Implements, enforces and helps develop JSCo safety program.
• Ensures all staff adheres to fair housing laws.
• Develops and maintains good staff working relationships, provides leadership, encourages teamwork and cooperation among the staff.
• Ensures that employees of outside agencies (such as security companies) are performing their duties correctly. If duties are not being performed correctly, work with outside agencies to correct the problem.
• Works in partnership with outside agencies to provide services to residents.
• Manages resident evictions in compliance with court order and directions from JSCo’s legal counsel or Regional Manager, as necessary.
• Conducts monthly resident meetings (dependent on property).

Maintenance

• Supervises maintenance and janitorial staff, including any vendor or temporary personnel working at the property and ensures completion and quality of product or services provided.
• Schedules routine and preventive maintenance and janitorial work and ensures regular follow up inspections on maintenance and janitorial work.
• Ensures timely completion of work orders and turnover of vacant units.
• Ensures that vacant units are inspected regularly and in good condition for show.
• Ensures the common areas, landscaping, etc. are in good condition.
• Schedules personnel to be available for emergency maintenance.
• Balances maintenance priorities to ensure available capital resources are effectively utilized and that budgets are followed.
• Ensures annual or more frequent inspections of units occur, and manages follow up with housekeeping letters, preparation of work orders and maintenance charge-backs to residents.
• Ensures the update and completion of all safety related inspections and reports.
• Provides for the safety and security of the employees or property as the PM deems necessary.

Other job functions

• Reviews and analyzes the property’s monthly income, expense statement and rent roll and reports any areas considered a problem to the Regional Manager and/or ownership.
• Works in conjunction with the Regional Manager and/or ownership to prepare the annual budget, which includes analyzing past spending, and predicting future spending (including anticipated capital replacements) based on the property’s needs.

Pay Range

$32.00/Hr. - $36.00/Hr.

Benefits for Employees

• Medical, dental and vision care; preventative medical care paid at 100%.
• Vacation leave of up to ten days per year in the first year.
• Up to 80 hours of sick time per year.
• Flexible Spending Accounts for Health Care and Dependent Care.
• Company paid Life AD&D Long Term Disability.
• Free, confidential counseling through our Employee Assistance Program.
• Commuter benefit program.
• Discounts for AT&T and ClassPass.
• $100 annual Wellness Reimbursement.
• Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week).