Floating Maintenance Supervisor

Primary Responsibilities

• Provide maintenance coverage for properties experiencing staffing shortages.
• Aid newly acquired communities with operational setup.
• Support communities preparing for inspections.
• Stabilize properties with high work order volume.
• Mentor and train maintenance personnel.
• Respond to emergency maintenance situations including: HVAC failures, water leaks, sewer backups, electrical failures, fire damage, storm damage, safety hazards.
• Ensure each assigned property maintains preventive maintenance schedules, clean mechanical rooms, organized maintenance shops, proper inventory control, OSHA compliance, EPA compliance, Fair Housing compliance.
• Afford assistance with completing aged work orders, prioritizing emergency service requests, reducing work order backlog, and ensuring service requests meet company completion standards.
• Perform quality-control inspections.
• Afford apartment turnover by inspecting vacant units, coordinating vendors, completing punch lists, ensuring units are rent-ready by deadline, maintaining company quality standards.
• Provide coaching and leadership to maintenance team including training, promoting safe work practices, and encouraging teamwork and accountability.
• Vendor management including review of completed work, verifying invoice accuracy, ensuring contractors meet company standards, monitoring project timelines, and reporting deficiencies.
• Support capital projects such as roof replacements, exterior repairs, HVAC replacements, etc. by monitoring progress, conducting inspections, reporting delays, and providing updates to regional leadership.
• Maintain compliance with OSHA regulations, PPE requirements, lockout/tagout procedures, ladder safety, chemical storage, MSDS/SDS documentation, incident reporting.

Daily Expectations

• Visit assigned properties as directed.
• Meet with onsite management.
• Review open work orders.
• Inspect common areas.
• Inspect vacant units.
• Address maintenance deficiencies.
• Assist maintenance staff.
• Provide end-of-day progress updates to Regional Management.

Weekly Expectations

• Review property maintenance performance.
• Complete property inspections.
• Review preventive maintenance completion.
• Identify staffing needs.
• Recommend operational improvements.

Performance Standards

• Emergency response times
• Work order completion rates
• Apartment turn readiness
• Inspection scores
• Resident satisfaction
• Budget awareness
• Team development
• Safety compliance

Required Skills

• HVAC certification required
• CPO certification required
• Plumbing knowledge
• Electrical troubleshooting
• Appliance repair
• Carpentry
• Vendor management
• Leadership and coaching
• Time management
• Strong communication skills

Company Expectations

• Represent Welcome Home Management professionally.
• Maintain a positive attitude.
• Be flexible with scheduling and travel.
• Work independently with minimal supervision.
• Support all communities as business needs require.
• Demonstrate integrity, accountability, and professionalism at all times.