Floating Leasing Professional

Company Overview

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia‑Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds worldwide. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Founded by Bob Faith in 1993, Greystar provides world‑class service in the rental residential real estate business.

Job Description Summary

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing new residents, providing resident satisfaction throughout the lease term, and securing lease renewals.

Essential Responsibilities

• Perform all sales and leasing activities to achieve revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, showing apartments, processing applications, credit screening, criminal background checks, preparing lease and move‑in packages, and ensuring smooth resident move‑in and lease signing.
• Inspect apartments prior to resident move‑in, ensure they are move‑in ready, and schedule any outstanding items with the maintenance team.
• Stay informed about current market and competitor conditions; develop and implement short‑ and long‑term marketing plans and goals to sustain occupancy, adhering to community policies on concessions, specials, and other programs.
• Design and execute marketing activities to drive traffic, including resident referral and employer outreach programs, internet marketing tools (Craigslist, Facebook, e‑mail, and other websites), and community‑specific marketing plans.
• Use on‑site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture demographic information.
• Ensure show units meet company standards by daily inspecting the marketing corridor and leasing tour, communicating maintenance needs, merchandising, and preparing the leasing office for daily activities.
• Follow up with prospects and new residents to ensure satisfaction via e‑mail, thank‑you notes, cards, telephone calls, or other contacts to finalize lease decisions and renewals.
• Support the lease renewal program by preparing renewal letters and packages, meeting with renewing residents before move‑out dates, and ensuring renewal documents are signed and implemented on time.
• Respond promptly and courteously to resident and client/owner concerns, taking action to solve problems and documenting requests for appropriate individuals.

Required Licenses or Certifications

• All licenses and/or certifications required by state and local jurisdictions.
• Valid driver’s license to operate a golf cart on property.

Physical Demands

• Stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
• Push, pull, lift, carry, or maneuver weights of up to 25 pounds independently and up to 50 pounds with assistance.
• Occasional travel to assist other properties, attend training, business meetings, or other duties as needed.
• Flexible schedule, including “call” during evenings, weekends, and holidays.

Pay

Hourly range: $18.00 – $21.00. Additional compensation may include quarterly or annual bonus programs based on individual and company performance (corporate positions) or weekly, monthly, and/or quarterly bonuses (onsite property positions). Compensation within the range is determined by business requirements, prior experience, current skills, and geographical location.

Benefits

• Competitive medical, dental, vision, and disability & life insurance.
• Low (free basic) employee medical costs for employee‑only coverage; discounted costs after 3 and 5 years of service.
• Generous paid time off: 15 days vacation, 4 personal days, 10 sick days, 11 paid holidays, plus birthday off after 1 year of service; additional vacation accrued with tenure.
• Onsite housing discount at Greystar‑managed communities (subject to availability and discount terms).
• 6‑week paid sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with company match up to 6% of pay after 6 months of service.
• Paid parental leave and lifetime fertility benefit reimbursement up to $10,000 (including adoption or surrogacy).
• Employee Assistance Program.
• Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
• Charitable giving program.