Floating Lead Service Technician

About the role

As the Floating Lead Service Technician, you are responsible for ensuring REAC Ready standards across assigned sites and the success of any projects, including site support, lender-required repairs, site improvements, due diligence, and other assigned tasks. You will ensure the physical aspects of the community meet the company’s established standards for safety, appearance, and operation within budgeted financial goals. Daily inspections of grounds, buildings, and other community features are required to identify, minimize, and correct hazardous property conditions or liability concerns.

Responsibilities

• Oversee the physical property, general maintenance repairs, unit make-ready, preventative maintenance, and construction or rehabilitation projects to ensure quality and expediency.
• Maintain a well-organized and properly stocked maintenance shop while adhering to safety standards.
• Supervise, train, and schedule maintenance activities for assigned projects under the direction of the Support Team Supervisor.
• Monitor work progress daily, provide immediate assistance and instruction as needed, and report progress to stakeholders.
• Schedule and respond to on-call/after-hour emergencies as required.
• Adhere to federal, state, and local laws pertaining to Fair Housing and OSHA regulations.
• Meet maintenance financial standards by providing annual budget information, monitoring expenditures, identifying variances, and implementing corrective actions.
• Accomplish maintenance human resource objectives by training, assigning, scheduling, coaching, and counseling employees; communicating job expectations; and adhering to policies and procedures.
• Contribute to improving maintenance operational standards by providing input to strategic plans and implementing production, productivity, quality, and customer-service standards.

Requirements

• High school diploma or equivalent (required).
• 2+ years of supervisory experience (required).
• 3+ years of multi-family maintenance experience or at least 3+ years of commercial maintenance experience (required).
• EPA Sec 608 Certification—either Type I (small appliances) plus Type II (ACs) or Type Universal (required).
• Familiarity with plumbing repairs, tile work, HVAC equipment, appliances, carpentry repairs, electrical repairs, and all facets of apartment make-ready.
• Reliable transportation, a valid driver’s license, and the ability to read, write, and speak English.
• Ability to stand and/or sit for long periods, move through the community, maneuver around equipment, and climb ladders for repairs.
• Willingness to be on-call and travel up to 75%.
• Ability to lift and carry objects weighing 50 pounds or more.
• Ability to work occasionally in poor weather conditions, including heat, cold, rain, or snow.

Skills

• Excellent communication skills.
• Collaborative team player.