Floater Assistant Maintenance Supervisor

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Travel between assigned communities as directed to provide maintenance coverage, support staffing gaps, and assist with project workloads.
• Adapt quickly to the systems, layouts, and priorities of each property covered, maintaining consistent service standards across locations.
• Diagnose, service, and repair HVAC systems, including refrigerant handling, in accordance with EPA and manufacturer requirements.
• Perform skilled repairs and maintenance in plumbing, electrical, appliances, carpentry, and general building systems.
• Collaborate with on-site maintenance teams to address complex maintenance challenges.
• Assist in prioritizing and completing maintenance requests, repairs, and preventive maintenance tasks at the assigned property.
• Ensure timely resolution of maintenance issues to maintain resident satisfaction.
• Provide day-to-day direction and on-the-job training to maintenance technicians at the properties covered, in coordination with the on-site Maintenance Supervisor and Regional Maintenance Director.
• Foster a collaborative work environment, promoting teamwork and open communication.
• Assist in preparing vacant units for new residents by completing repairs, replacements, and improvements.
• Ensure units are move-in ready, addressing HVAC, plumbing, electrical, painting, and other maintenance needs.
• Respond to maintenance emergencies promptly, diagnosing issues and implementing solutions to ensure resident safety.
• Participate in after-hours and on-call rotation, including 24/7 response for emergency calls at assigned properties.
• Collaborate with external contractors and vendors for specialized repairs and projects, ensuring quality work and timely completion.
• Coordinate vendor activities and oversee work performed by external parties as directed.
• Adhere to safety protocols, follow property policies, and comply with building codes and regulations.
• Maintain a safe work environment and promote a culture of safety within the maintenance team.
• Inform appropriate supervisors of any observed hazard or potentially dangerous situation for residents, team members, guests, and others.
• Maintain accurate records of maintenance activities, repairs, materials used, and work orders.
• Absorb and document preventive maintenance tasks and inspections.
• Aid in managing maintenance supplies and materials, ensuring availability and proper organization.
• Help track inventory levels and reorder supplies as needed.

EDUCATION / EXPERIENCE

• High school diploma or equivalent; trade school certification or relevant vocational training preferred.
• Minimum 2 years of multifamily or residential maintenance experience.
• EPA Section 608 (HVAC refrigerant handling) certification required.
• Formal HVAC technician certification (e.g., trade-school HVAC program, NATE, or equivalent) required.
• Valid driver's license and reliable transportation required for travel between properties.