Float Teller - Central Birmingham Region

About the role

AmFirst is committed to trust, integrity, and financial wellness. We love giving our members exceptional service and value. We treat our employees like family. AmFirst provides growth, opportunity, and development, and offers an extensive benefits package. Branches include: Hueytown, Bessemer, Lakeshore, Vestavia, and Inverness.

Essential Functions & Responsibilities

• Receive and process financial transactions, including deposits, withdrawals, and loan payments; sell consignment items, cashier checks, and travelers checks to members; transfer amounts from member accounts as directed.
• Balance cash drawer and daily transactions; notify Head Teller of any discrepancies.
• Post transactions to member accounts and maintain member records in accordance with all established credit union procedures and guidelines.
• Prepare Currency Transaction Reports and report suspicious activity for the Head Teller's review.
• Welcome members, provide routine information concerning services, and direct members to the appropriate department for specific information and service.
• Cross‑sell Credit Union services.
• Perform a variety of miscellaneous tasks, including auditing, processing night drop and ATM deposits, and handling safety deposit rental income.
• Perform other job‑related duties as assigned.

Performance Measurements

• Provide friendly, professional, personal service to all members and employees, maintaining a Quality Loop score of 6.7 or higher.
• Balance your drawer daily and accurately post transactions.
• Proactively seek opportunities to identify appropriate products and services for the betterment of the member.
• Maintain a dependable record of attendance and timeliness.
• Maintain a professional work environment and businesslike appearance.

Requirements

• Experience: One month to twelve months of similar or related experience; six months of cash handling preferred.
• Education: High school diploma or GED.
• Interpersonal Skills: Ability to interact courteously with members and vendors, providing information and assistance.
• Technical Skills: Proficiency with a ten‑key calculator and computer keyboard by touch; ability to use an online computer system, organize transactions, and accurately handle large sums of money.
• Attention to Detail: Strong focus on detail when dealing with numbers and names; good judgment in evaluating identities, accounts, checks, and currency.

Physical Requirements

Light lifting required.

Preferred Behaviors

• Detail‑oriented: Capable of carrying out tasks with all necessary details.
• Team player: Works well as a member of a group.
• Enthusiastic: Shows intense and eager enjoyment and interest.
• Self‑starter: Inspired to perform without outside help.
• Growth‑oriented: Motivated by opportunities to take on more responsibility and make an impact on projects or the organization.