Float Receptionist

About the role

Greets all patients and guests in initiating check-in process. Obtains and verifies accurate patient identification & demographic data to confirm or update the patient's record while maintaining confidentiality of information. Is responsible for completing eligibility of insurances presented and possibly offering some financial counseling as well as conducting point-of-service collections. Completes registration for all admission processes while providing customer service in person and via phone.

Qualifications

• High school diploma or equivalent
• One (1) year of experience in office or hospital setting
• Excellent customer and clerical experience a must
• Must be able to multi-task while being detail-oriented, organized, exhibit time management skills and efficiency
• Computer skills with ability to type at least 40 wpm
• Must be team-oriented but able to work independently
• Able to stand, walk, and sit for long periods & repetitively
• Experience with billing and insurance is preferred